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Compare TigerDirect vs Newegg.com (USA)

Compare prices, policies, and customer reviews of TigerDirect and Newegg.com (USA)



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


25,956 reviews
4.12 / 5

49,355 reviews
4.49 / 5


Activity Rate

How recently the merchant has reached out to customers.

TigerDirect: not active
Newegg.com (USA): recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

TigerDirect: no
Newegg.com (USA): yes

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Newegg.com (USA)

5/5

2023-12-06

Excellent Customer Service

"Chris was attentive to all my needs and was able to get the lowest price possible. He was patient and attentive alll while answering all my questions, would recommend. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Newegg.com (USA)

1/5

2024-11-18

Package never delivered, no refund received

"I ordered a laptop which was “delivered” through UPS. Package was never actually delivered, submitted loss claim to UPS and still have not received refund from NewEgg for the package. As it stands, I will never purchase another item from NewEgg as long as they use UPS as their main freight supporter and as long as I am still out a refund. Currently I am out ~$900"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

TigerDirect is ranked #8 out of 347 in computers & electronics

Newegg.com (USA) is ranked #3 out of 347 in computers & electronics