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Compare Vivid Seats vs StubHub.com

Compare prices, policies, and customer reviews of Vivid Seats and StubHub.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


9,186 reviews
2.63 / 5

60,420 reviews
0.50 / 5


Activity Rate

How recently the merchant has reached out to customers.

Vivid Seats: stale
StubHub.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Vivid Seats: no
StubHub.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Vivid Seats

5/5

2024-01-19

"I always find good seats at a reasonable price. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Vivid Seats

1/5

2024-09-24

Save yourself use any other ticket company!

"I bought tickets to a football game from Vivid Seats because of their buyer guarantee. Then I found out they did not sell me seats or admission tickets, but rather passes to a hospitality club for $300! I called immediately to ask for a refund and they refused to do anything for me! I Vivid Seats sold tickets and seats. I didn’t realize they were also peddling add-ons like club passes! I feel completely scammed! I have useless passes and no tickets and these were supposed to be for my son’s 21st birthday so I also have no money to buy him a birthday present!"

StubHub.com

1/5

2024-07-25

Scammers

"Scammers. Concert was cancelled....could not get a refund (only a typical scam run-around on the phone and online). I had to file a complaint with BBB and a my credit card company. DO NOT USE THIS SITE!"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Vivid Seats is ranked #7 out of 51 in arts & entertainment

StubHub.com is ranked #2 out of 51 in arts & entertainment