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Compare Vivid Seats vs TickPick

Compare prices, policies, and customer reviews of Vivid Seats and TickPick



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


9,186 reviews
2.63 / 5

2,731 reviews
4.63 / 5


Activity Rate

How recently the merchant has reached out to customers.

Vivid Seats: stale
TickPick: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Vivid Seats: no
TickPick: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Vivid Seats

5/5

2024-01-19

"I always find good seats at a reasonable price. "

TickPick

5/5

2024-12-25

Smooth Transaction. Great Deal. Loved it. Will do it again.

"Really loved the experience. Safe, Excellent, Great Deal. Will have no fears of using them again. Some of the others are shady. Others are stupid, expensive with fees. Was very pleased with work with these guys."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Vivid Seats

1/5

2024-09-24

Save yourself use any other ticket company!

"I bought tickets to a football game from Vivid Seats because of their buyer guarantee. Then I found out they did not sell me seats or admission tickets, but rather passes to a hospitality club for $300! I called immediately to ask for a refund and they refused to do anything for me! I Vivid Seats sold tickets and seats. I didn’t realize they were also peddling add-ons like club passes! I feel completely scammed! I have useless passes and no tickets and these were supposed to be for my son’s 21st birthday so I also have no money to buy him a birthday present!"

TickPick

1/5

2024-12-03

Bait and Switch

"Purchased front row tickets to a soccer game right behind the net, on game day. Received confirmation and that tickets would be sent soon. About an hour and a half later, in route to the stadium, received email, tickets weren’t available. Contacted tick pick and was advised seller had equivalent seats a section over. We were on the train, so I said yes. Arrived at the stadium and we had an obstructed view, dugout in front of us, my 11 y.o. Son had to stand the whole and could barely see.
I’ve booked tickets several times before on the date of an event but will have second thoughts next time.
"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Vivid Seats is ranked #7 out of 51 in arts & entertainment

TickPick is ranked #11 out of 22 in finance