Compare prices, policies, and customer reviews of Walmart and Amazon.com
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Walmart
Amazon.com
"I use Prime and get free shipping and a free streaming channel. Things arrive quickly and are as described. The only thing you need to look out for are items that get good reviews, which are then switched out for other items. You can tell my reading the reviews; if a cast iron pan has a review that says it keeps my water insulated or plays music really well, you know you are looking at a replacement item. "
Critical reviews found most helpful by ResellerRatings users
Walmart
"I would give 0 stars if possible. Avoid using Walmart online ordering at all costs! You are better off going into the store unless you would like to spend hours wasted trying to deal with returning items that you did not order. I had order 6x 55L storage bins that were clear for kids toys, I received what Walmart though was an equivalent replacement which was 6x 18.9L bins dark grey and cost me the same price. Completely unacceptable and now have to wait a week for refund so I can go purchase the correct ones in store. I will not be using Walmart online order ever again, and may avoid Walmart in general."
Amazon.com
"Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. "
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.