Compare Wayfair

Compare prices, policies, and customer reviews of Wayfair



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


71,030 reviews
0.91 / 5


Activity Rate

How recently the merchant has reached out to customers.

Wayfair: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Wayfair: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

ResellerRatings

Wayfair

1/5

2024-09-09

Terrible Customer Service

"The worst! Wayfair has the absolute worst customer service. They will not help you, or even try to resolve an issue. Wayfair has nice products, but terrible customer service. Try to find the items that you want at another retailer. I will NEVER purchase another item from them."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Wayfair is ranked #4 out of 221 in home & garden