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Compare Wish.com vs LightInTheBox

Compare prices, policies, and customer reviews of Wish.com and LightInTheBox



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


298 reviews
0.61 / 5

16,199 reviews
4.91 / 5


Activity Rate

How recently the merchant has reached out to customers.

Wish.com: not active
LightInTheBox: stale


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Wish.com: no
LightInTheBox: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

LightInTheBox

5/5

2024-06-11

Great products at a great price

"Always happy when my orders come"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Wish.com

1/5

2024-05-23

Veteran screwed by Wish.com

"Wish never delivered the item for a veteran who passed away three months later. They keep saying that sometimes it takes two weeks longer. The family wanted a refund and contacted Wish, requesting an account for the refund. They opened the block so Wish could deposit the money. However, instead of depositing $180.00, they withdrew $180.00 but won't give the money back to the veteran's family. The family's debit card was also hacked. Furthermore, customer support blocked them. I tried to help them and continued to reach out to customer support, providing them with all the relevant information. Despite never having bought or ordered anything, I created an account to communicate with customer support. Having conversed online, I returned the next day. This is all recorded on my new account that I had opened, and the message was, please see the picture. User's recommendation: Should be shut down"

LightInTheBox

1/5

2024-04-17

Horrible

"One of the worse online shopping !!! Placed my order on 28 of Feb ! Today is 17 April ! That’s almost 2 months and I still haven’t received my package ! Are they shipping from Mars ? I don’t understand! I wonder how much I need to pay for custom fees ! Never ever order anything from this website !"


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Wish.com is ranked #160 out of 371 in shopping

LightInTheBox is ranked #23 out of 371 in shopping