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Compare Zenni vs Firmoo

Compare prices, policies, and customer reviews of Zenni and Firmoo



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


198,523 reviews
4.26 / 5

335 reviews
4.97 / 5


Activity Rate

How recently the merchant has reached out to customers.

Zenni : recently active
Firmoo: recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Zenni : yes
Firmoo: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Zenni

4/5

2024-12-10

Size estimate a bit off

"The size estimate for my son's glasses was misleading and they are a little small :("

Firmoo

5/5

2024-12-18

Excellent product-Excellent customer service

"What more is there to say...."


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Zenni

1/5

2024-12-15

Shipping date past

"Delivery date three days past due and no update on when I will receive my glasses. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Zenni is ranked #2 out of 381 in shopping

Firmoo is ranked #162 out of 381 in shopping