Compare Zenni vs Warby Parker

Compare prices, policies, and customer reviews of Zenni and Warby Parker



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


199,996 reviews
4.22 / 5

8 reviews
2.19 / 5


Activity Rate

How recently the merchant has reached out to customers.

Zenni : recently active
Warby Parker: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

Zenni : yes
Warby Parker: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Zenni

5/5

2025-01-16

Loving My Zenni Glasses!

"I have purchased glasses from Zenni many times over the years and I’ve been highly satisfied with all of my purchases! I recommend Zenni to everyone!"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

Zenni

1/5

2025-02-21

Terrible customer service. After 30 days, we don't care.

"Could not get a replacement pair outside of 30 days even though the skin was scratching off my nose. I won't be recommending them again."


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

Zenni is ranked #1 out of 374 in shopping

Warby Parker does not meet the criteria to be ranked