Overall Satisfaction
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
Activity Rate
How recently the merchant has reached out to customers.
Resolves Issues
Customers can change a negative review to positive after a helpful interaction with these merchants.
Helpful Positive Reviews
Positive reviews found most helpful by ResellerRatings users
Helpful Critical Reviews
Critical reviews found most helpful by ResellerRatings users
IKEA.com
buying experience
"They have many different types of furniture which I like, Been buying a few furniture from them. so far, never regret my decision"
Wayfair
Absolutely terrible
"So many issues with my two orders and customer service was terrible to deal with. Products wrongly advertised, sheet set came in two different sizes, customer service ahead you repeat things multiple times and talks in circles with fake empathy"
Categories
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.