Overall Satisfaction
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
Activity Rate
How recently the merchant has reached out to customers.
Resolves Issues
Customers can change a negative review to positive after a helpful interaction with these merchants.
Helpful Positive Reviews
Positive reviews found most helpful by ResellerRatings users
Helpful Critical Reviews
Critical reviews found most helpful by ResellerRatings users
IKEA.com
buying experience
"They have many different types of furniture which I like, Been buying a few furniture from them. so far, never regret my decision"
Wayfair
Or quality for an expensive item
"I purchased a 7 foot tall metal armoire. Upon opening the box, the item had over a dozen chips. I had to spend 20 minutes with customer service on a chat to get an exchange. Exchange item just as bad. They had the nerve to ask me to bring it to FedEx for pick up.I’m "
Categories
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.