"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Not only did I get an excellent Cyber Monday price for my large bulb order, 1000bulbs shipped my order from the manufacturer instead of their warehouse in order to get me what I needed before a planned vacation. Ashley was extremely helpful on chat."
"Fast shipping and product as described."
"I was impressed with the selection of bulbs to choose from. Order process was effortless and they shipped faster than expected.
Will definitely be coming back when I need more in the future."
"The purple lights have a slight purple hue to the glass but when the white light bulb comes on the light is red. Not so purple. "
"Was able to find low wattage LED bulbs not commonly carried by the usual stores."
"I've been working with Chad Petersen for the past couple of months and never once had any problems with my service . He is kind ,helpful ,understanding, and excellent customer service experience. I'm very happy and pleased to work with him . "
"I definitely recommend this company for your needs."
"Unfortunately the box arrived severely broken
Hopefully every works"
"Shipping was good, quality is excellent. We shall see how they fare for the season, but I would guess I'll be ordering more next year. "
"Good product, good price, fast delivery"
"Ordered late on a Friday shipped the same day. Great job."
"Two items ordered, one was out of stock. Instead of fulfilling the one item that was available, my entire order was cancelled. Very disappointed "
"I placed order for wrong bulbs and chatted and they got the ordered changed to the ones I wanted. It was the best. I can't thank you enough."
"Very kind and patient customer service. Great customer service is rare these days.
Happy with the product."
"Quick delivery and very well packaged. "