"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"I ordered sockets received them installed them in the cabinetry. Then gave your agent the socket number and advised i needed bulbs to fit the socket. Received bulbs which did not fit. Come to find out that the sockets while the box that they came in with the packing slip was the wrong outlet so i got bulbs and sockets that dont work. I had to destroy the sockets as they were bedded in the cabinetry and i got replacement the right ones from another company with the right bulbs. You need to check your quality control."
"Great service and the LED replacement is brighter and makes the fixture cooler! "
"The lights are fine, but a box with multiples of the volume of the two bulbs in a sea of what must be those unrecyclable peanuts is an environmental disaster. There are much better ways. "
"Called got everything i needed with no prblem Thank You"
"Received on schedule, right product and no damage- thanks"
"Very good and great experience "
"Shipping costs are entirely to expensive. Find a cheaper provider."
"Excellent service all around FedEx was a day late delivering as usual, and broke 4 bulbs. Sent pics and credited the very next day"
"easy to order, fast delivery. Exact replacement part."
"For several 8 foot bulbs being shipped, 2 arrived shattered. (No claim made on my part). Box a little flimsy. As far as ordering and communications, everything was excellent."
"Easy to order. Quick delivery "
"Website made choices easy and delivery was quick. 25 piece minimum order was way more than I needed, but regular tunes are becoming harder to find "
"I can always find what I need!"
"I dealt with Pam and Jerilyn. Both were excellent. They responded quickly to all my questions. A lot of companies could take lessons from these two on how to service a customer."
"The product selection on line is very good and the service very fast, will buy again."