"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"The man that helped me was so kind and helpful. Thank you. "
"Quick and easy purchase and delivery. Super packaging. "
"It was all excellent, but packing peanuts? I appreciate the shipping protection, but what a mess!"
"Melanie Frye has been my service rep for about 3-4 years now and is always helpful and goes that extra mile for her customers and now adays you don't see that much!!!!"
"Even though I had to return the bulbs the customer service was exceptional. "
"Perfect fit. Easy install great instructions. "
"Shipping charges were very excessive too"
"Got 6 step lights, problem with 2, e mail company, sent me 2 more...no question..
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"Bulbs look great but they were more expensive than a lot of light bulb companies. Hope they last long "
"I was easy to order from the website and the order came in veery quickly."
"Everything came safely, well packed and no breaks :)"
"Explanations of the product and its source for my purchase were reassuring and complete."
"Perfect, perfect, perfect
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"This bulb is used for a bio lab microscope. Replacing the bulb with the original Sylvania bulb was going to cost over $25 each, but I found these Sylvanias for $4-5 each and they work as well."
"Paid immediately at the time of purchase and then never received the merchandise ordered."