"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Great! I am happy that you provided these."
"Good product, excellent delivery time."
"I'll have to call. Service and shipping fine. "
"Exactly what ordered and very fast"
"Very pleased , that’s why I bought 2 "
"Great service. High quality bulb for a not-so-common size. "
"My 8 foot fluorescent shop bulbs showed up in a timely manner and undamaged. I will be using this retailer in the future as well as recommending them to my family and friends."
"Every time I call I get great service from my sales rep. I have one complaint though. My last Purchase was $5,000 worth of lights and then I get dinged with a $500 shipping fee. (My business department does not like to pay that). So I might have to look for another supplier which I'm not to happy about. I really like using you guys. Just curious why that shipping fee is so high"
"Hello,
I am missing part of my order.
Thanks"
"These guys can answer your questions. "
"outstanding service and excellent product"
"You didn't send the bulb I ordered. Then no help on anything, return, shipping, the correct bulb. Can not and will not reccomend 1000 bulbs for anything "
"Awesome bulbs love these! Even though i feel like the shipping is high, the price of the bulbs are decent ! Will continue to buy "
"They always have wheat you need and at great prices "
"Exactly what I was looking for and amazing price. Came quick and packed extra safe to prevent breaking/cracking. "