"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"I placed an order last week and the shipping was about $62.00 for 2 items. My one item was out of stock. When I went to reorder this week the item cost $154.88 but the shipping was $259.77! I spoke with a CS rep online and the best they could come with is the package was 8 foot tubes (virtually no weight). I went to Amazon and bought the same tube (12 vs 10) for less money and free shipping."
"the customer care team helped in choosing the correct bulb for our chandelier, the delivery was quick. Recommended. "
"Shipping charges are excessive, but product selection is very good, as is customer service."
"Products are always as described, quick service, Thank You!"
"I've purchased many wallpacks from 1000Bulbs. They are always packed well and arrive quickly. The wallpacks are great, I have only had one fail."
"I called and ordered a case of LED A-19 bulbs for our business. The customer service rep was very friendly and helpful. I received the bulbs in just a few days and everything was just as ordered. It was much less expensive then Amazon or Office Depot too. I will be calling again when we need more. Thank you."
"Quick response and fast delivery. Nothing broken ,packaged well. Product priced reasonably. Will be a return customer for all the schools lighting needs."
"I needed some short kitchen/bath florescent tubes. They had exactly what I was looking for."
"Very easy to order arrived quickly! Great product"
"Shipping for a case of bulbs was $150.00. Seems a bit high. I had to spend an additional $150.00 to get free shipping."
"I've been ordering from 1000bulbs.com for about 10 years. Not once, and I truly mean NOT ONCE have I received bad service in any way. My order is always well packed, and shipped promptly . And let me add that probably around 90% of the time, my order arrives BEFORE the expected date. I know it sounds like I must have a cousin that owns the company, but that's not true. I just can't say enough good things about them. Like many of you, I order from many different companies online. Nobody comes close to 1000bulbs.com."
"Great product and easy-to-use "
"Informative salespeople and better prices, worth giving up the amazon easy returns."
"I ordered replacement bulbs for various applications. 1000 Bulbs had the various sizes and specs I needed."
"It was difficult for me to find these bulbs but 1000bulbs.com came through with great service at a great price."