"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Very helpful. Found exactly what I needed and received it quickly…"
"Received the bulbs faster than expected "
"I ordered 20 bulbs. They arrived in a box that would have fit about 100, completely filled with Styrofoam peanuts. Just incredibly unsustainable and wasteful."
"Easy to use website and good selection."
"shipping was great. package was great. clear part of bulbs is really really scratched and visible"
"Fed Ex is the worst way to ship. My shipment has been delayed 4 days. I would tell you what I thought of the product if it was here. "
"I don't even think Amazon delivers this fast. I was going crazy with all of a sudden my lights were going out one after another. I greatly appreciate the speedy service. "
"Finally got quality bulbs with high CRI."
"I accidentally ordered two of the 1000-foot Christmas light string spools. I placed the order on 12/25/2023 and received the order on 12/27/2023; after realizing my mistake I immediately called to request a return of one of the 1000-foot spools, Item # CMS-10108. I was informed that returns are not allowed after Christmas. I did not use any of the items and was ordering for next year. In reviewing my order, it is obvious I made a mistake. I only need 650 lights and ordered the appropriate number of bulbs and stakes. My mistake was inadvertently ordering two spools of the light sockets.
Your treatment of me and lack of consideration is very disappointing. Your return policy is ridiculous. My order total was $2,721.86. The dollar amount of the spool I want to return is $331.48. You are alienating a customer over an item that is 12% of the order. "
"Easy to order and quick delivery. Thank you!"
"every conceivable bulb, accurately described, promptly shipped"
"Great selection. Found exactly what I was looking for. Fast shipping. And I even found some good documentation on backfitting my 56 T8 fluorescents with LED's using non-shunted tombstones. Very good experience. "
"Professional advice. Located the exact replacement for our bulb. Timely shipping and fair price. "
"Timely, well packed, i am happy"
"was trying to get a gold bulb"