"transaction was flawless."

"My second order from 1010 was another good experience. Pricing and selection was better than anything I could find online or locally and free shipping and the fitment guarantee sealed the deal. The new Toyo GSI-6 is a fantastic tire and the rims fit perfectly as promised. No complaints and highly recommended on all accounts."

"When I arrived at the Lougheed store, the front desk told me the store was broken into and unfortunately my tires were also stolen. The front desk rescheduled my appt later that day and when I got there, the tires were done in 1/2 hour and the front desk took initiative in giving me something for my troubles of travelling twice! Thank you! Appreciate it! Will get my all seasons there!"

"The original tire I was looking at wasn't available so I went with an alternate. Very happy with 2nd choice. Busy shop so had to chase a little hence 4 stars, but nice bunch of guys in the shop got me going quickly."

"I bought the Pirelli Sottozero 3 tires. They are every bit as quiet and handle better than my all seasons. Very impressive for snow tires. The tracking number I got after several days, when they shipped out and the 800 number had long hold times but everything was on track. I would buy from them again. "

"My Salesman was awesome. If they all are like him yinz Folks will do great. Tires were Superbly priced. Winter studded 18” @ $95 Can’t beat it."

"The ordering of the tires I wanted on 1010tires web page was easy and hassle free. Once the tires were ordered and I had paid for them, I received a delivery window date for the tires to be delivered to my home. The date passed and I had no communication from 1010tires on the status of my order. I called their customer service number in the morning and was told that I was number 4 in the line, I waited the 40 minutes until I should have been put through to a customer service representative only to go to a recorded message saying that the voice message box was full and that I could leave a call back number and someone would contact me, I left a call back number and waited to be contacted. The next morning I still had not been contacted by 1010tires so I tried their customer service line again with the same results, I again left a call back number to be reached on. I then sent an e-mail to the customer service and received a reply that afternoon informing me that there had been delivery issues with the suppler of the tires and I was given a new delivery window. This date also passed without the tires being delivered so I again e-mailed 1010tires, forget about trying to phone them, and I was told that they expected to receive the tires that day and would ship them to me the next day. I then did receive the tires one day later than expected. The e-mail communication was efficient and prompt but 1010tires need to communicate to their clients better when their is an expected delay in the shipping of their merchandise and not wait for their clients to try and contact them about the status of their order."

"Tires arrived promply, and just in time for the winter weather."

"When you place our order make sure it includes IMPORT FEES. I was not notified of the extra 81.00 in fees associated with the purchase. To add injury to insult, I was never notified until UPS tried to deliver the tires. I actually had to call 1010Tires twice to get any answers about the import fees and wait for a call back. When I received the call back I was told that the import fees were put into place overnight and that I should just pay the fees because I got such a great price originally.
What you may not realize is that the tires you buy may come from Canadian warehouses. Tires imported (Regardless if made in the US) to the US come with a 4% import fee plus handling changes. I would consider this a deceptive business practices but I'm just a customer. "

"Service and Product was great. They let me know if the tires were right for my truck after I ordered them online. They kept me informed with progress of shipment which helped me prepare for shipment and the order was just what I ordered. After the order was delivered, they contacted me to see if I was satisfied."

"Online ordering system works well but the phone service and customer service by landline is terrible. They do not answer the landline and when it says to leave a message for a call back it disconnects and you have to go through the wait again before being able to leave a call back number. Also we ordered a wheel and tire set and before the order was shipped out the tire price had changed to a lower price. We contacted 1010 tires and inquired about the price difference and there reply was if you want you can send then back. Would not make an adjustment on the invoice."

"Just as I walked in, I was addressed. As I was waiting, every employee that came into the waiting area asked if I was being looked after. Very impressive and the job was done as expected."

" My Dunlop Winter Sport 3D Tire not the same as the picture On 1010 Tire Website!!! Old style, doesn’t have the rim protector edge and the thread section width is more like 225 on a 245 Tire. Not as cool looking as I anticipated!
I am very disappointed and dissatisfied by not indicating proper details on website. I ended up to receive a winter tire I don’t like!
However I am pleased with the shipping, delivered fast, ordered Monday night and delivered on Friday...
So far, not driven in snow yet, but I rather have returned for the cooler new style or get discount for selling a few years old “leftover” stock item...
Thanks for listening,
Tibor"

"Over priced terrible shipping time. Only reason I used them was they had a tire I needed no one else did. Now I know why they had it, it’s because they **** and no one buys from them!"

"I purchased tires on the website. Two hours later I received an email stating that they could not sell me those tires for that price, too cheap. My money was refunded and the order canceled by them. I sent a follow-up email but never received a reply. I did purchase the same tires from Quattro tires at an even cheaper price than 1010Tires. So 1010Tires thanks for the awful customer service."