"Ordered one IN-STOCK cartridge on 9/24. Did not receive until 10/4. Never received an order confirmation e-mail or shipping confirmation. Tracking methods provided were unreliable. Cartridge seems to function OK, but will not order from this store again due to lengthy shipping time and poor communication."

"Ordered on a thursday..received my order on monday. Very satisfied with the prices and quality. Thanks:)"

"This 123inkjets is a joke. They messed up my order and took over a month to correct then half the ink didnt work. I since then filed a complaint against them with the attorney generals office of the state they operate from. Now they spam my email box so much i am being forced to change emails after having the same email address for over 10 years. DO NOT BUY FROM THESE CROOKS."

"I was so excited when I did a little shopping around on the internet and found this company! They are much cheaper than our previous inexpensive ink provider. We have two Brothers and one Epson, and we use the black ink much more than the colors. With this company, we were able to purchase more black inks than the colors instead of having to lump them together and end up with way more colors than we normally use.

However, when you have just put in a cartridge and your pages still come out VERY PALE GRAY, the money saved and "wasted color cartridges" don't matter. I am extremely frustrated with 123 Inkjets because the doggone ink cartridges simply do not work. This is a problem, because my work requires that I can actually READ something that has just come through on the printer. Sure, s/h was free and no tax was added because of the volume of cartridges purchased, but they are utterly useless. Long story short: I'm ordering a set of cartridges from my previous inexpensive ink provider.

123 ain't for me,
J. Whittington
W Investments, LLC
"

"The store is definitely a scam!!! I ordered a bunch of inks from them and till today it have not arrived yet. I have email to them regarding the matter but everytime they just ask me to wait till 15 days.I wait and wait. I order the ink because I need it urgently for business print. And now after 15 days, they say I need to send the claim form to them for refund of lost package. They also never mentioned where can I get the claim form to fill up in order for me to have my refund.Is it thru email or postal mail? What a scam company!!!! Even if they sent the claim form, it really frustrated that I still need to wait for them to send the claim form to me and for me to fill up and sent back again to them in order for me to get my refund. Don't you think it not efficiency, silly and waste of time and not fair for us buyer. We paid for the package and we expect it to arrived but it does not. I don't even received the item from the purchase I made, why should I wait for the refund???? Don't ever purchased any thing from them, be warned!!!!"

"This is my first and last order from this bunch of crooks. Order placed 07MAR. Credit card billed 09MAR. Emailed, they said wait until the 28MAR and let them know if shipment shows up by then. NO TRACKING NUMBER for shipment, but they say that they have shipped it. Is supposed to be shipped USPS, but I don't know of any USPS service that takes 19 days to get a package across the country. DO NOT BUY FROM THESE CROOKS."

"I place my order on 12/27/05 and never received it. I called CS on 1/24/06 and requested a refund after several attempts to find out where my order was. On 3/8/06 I still have not received my refund and was asked to give them until 3/15/06 to have my refund credited back to my credit card. I will keep you posted. I WILL NOT ORDER FROM THIS COMPANY AGAIN. "

"I bought here for the first time December 5, 2005. It is December 23, 2005 and I still have not received my ink. Customer service is not helpful. Said my order shipped on December 13th ("I don't know why it took so long to ship--we usually ship within 48 hours). Could not provide tracking information. Don't even bother trying to contact them via email. Safe to say I would never order from here again."

"I thought ordering from 123inkjets would be a breeze. But it turned out to be a very bad dream. Not only do 123inkjet customer reps patronize its customers over the phone, but they also offer minimal help. I ordered a value pack BCI 24 (15 cartridges). Today is Oct 13 and I still have not received my package (orderd on Oct 6 and I live in the same state as this POS company). I will not do business with them again and I will certainly not recommend them to friends or family.
I would also like to add that 123inkjets issued me a phony trakcing number. I told them the tracking number never worked and that the USPS people said I needed to be issued a new one. 123inkjets's response: too bad for me

UPDATE: I received my package today (Oct 14). My tracking number finally began working this morning. But I'm afraid that's too little too late. I was satisfied with the packaging of my product but was disappointed to find that 123inkjets also uses C&G cartridges, just as Abcink.com does. I was hoping 123inkjets would use a more reputable vendor. I have used C&G cartridges before and have witnessed one black cartridge last about 20 pages in my MP 390.
123inkjets also included a sticker in my package that they want me to "stick" to my computer so I remember to order from them the next time around. I won't be doing that.
In summary, I won't buy from 123inkjets again because of 1) Inept and patronizing customer reps (extremely poor customer service) 2) No tracking service for package until the day the package arrives at my door, and 3) a complete lack of respect from 123inkjets.com
To boot, I would not recommend doing business with 123inkjets.com or Abcink.com. The next time I need ink I will try my luck with PrintPal or Ink4art. I can only hope and pray that my experience is better with another company."

"123inkjet has the cheapest price for black for my Canon printer. They got my order to my East LA door in 3 days. B/W prints look fine. No streaking or leaking.

I prefer 123inkjets over ink4art. Carts are vacuumed wrapped and have weighty packaging. Individual volume pricing is great! You don't have to buy all colors in packs of 12 to save money. Just buy the color you need. My ink says made in the USA. Go 123inkjets!
"

"Ordered a bunch of ink for my cannon. Sales and shipping process went smooth and ink seems to be working fine."

"Ordered two remanufactured ink cartridges, 12A1970(black) and 12A1980(color), for a Compaq IJ750. Never received an email for order confirmation or shipping status, but did receive my order within 5 calendar days, which included a weekend. Packaging was good.

The print quality is good for the black, and average at best for the color. I didn't realize that the color cartridge wasn't printing some colors, some of the time, but for basic printing, it'll do....

Made my purchase from 123Inkjets strictly on price, which included free shipping and a 15%discount. Overall, considering the cost of replacement ink cartridges, I will consider shopping here again...."

"Fast sevice, ordered one evening and received on the 3rd working day. Have used this brand of ink before and will reorder from this seller again."

"Purchased black ink for my OfficeJet G85 and received the package after 5 full days. I happen to live within short driving distance from where it was shipped and it STILL took 5 days. The ink quality is so-so and it doesn't come in the best packaging. I would probably not shop here again."

"I have purchased all my refill cartridges for my Canon i860 printer from here. I have not noticed any difference in ink quality between the original Canon cartridges that came with the printer and the generic refills they sell. They always seem to have a coupon code available for 5-15% off your order, which makes their already-low prices even better."