"Quick service with no problems encountered at all! This is a good place to shop for all my electronic needs. For the latest merchandise purchases and the best prices available anywhere. I highly recommend shopping at this store!"

"My order arrived exactly as I expected and I am very happy with this transaction. The price simply could not be beat. Other online stores are selling this item for $699 and I found a great price with you and paid only $416. WOW!"

"I can not recommend 123buy direct to anyone that actually wants to receive their product.

I ordered a bluray player from them. I get an email confirming my card had been charged. Great. Their website, however, shows absolutely nothing when i check on a shipping status. It never changes!

I call to confirm it shipped, but am told (after 2 or 3 people try to find my order) that my player actually on backorder! I say how can that be, you send me an email saying my card had been charged. He says that "sometimes that happens, it doesn't mean anything". What??? has it been charged or not? He has NO IDEA! He actually asks me to call my bank to check, and call him back!

So i call back to tell him my card has not been charged. He finds my order on another desk, and promises to fill it that afternoon. He will charge my card, and ship it that day. Yeah right.

I wait two more days. No shipping conformation. Nothing. I call again, and get the exact same run around. 3 or 4 people pass me around on the phone. No one can even find my order at first. Then they ask me to call the bank again to see if my card had been charged. Wow.

I call back, talk to yet another person, who tells me my item is on back order, and he has no idea when it will come in. I ask to cancel my order, and he says "yeah whatever" and hangs up. I bet a lot of people cancel with them.

There is something very wrong with that business. While on the line with one person, i hear a huge fight in the background. The salesperson tells me there is a big argument going on between two employees. Nothing to worry about. Apparently it is a common occurrence there.

This is by far the worst online shopping experience i have ever had.
"

"EDIT: I was told that my item was on back order and would now take approximately 4 weeks to get to me rather than two. Not a super big deal, but I'm moving in that timeframe, so I just cancelled my order. When the guy said "I can do that for you.", I'm pretty sure he just hung up on me. I'm calling back to get a confirmation number and spending a little more money to buy with confidence.

R, Natty"

"This transaction was most advantageous. Good, responsive and reliably fast service. The product received was found to be exactly as advertised."

"PLEASE READ! I have NEVER gone online to rate a product or store. NOT ONCE. I recognize that ResellerRatings has a policy about a company writing its own reviews, but after dealing with this company, it is inconceivable how anyone could have a positive thing to say.

I Bought a plasma from them on the guarantee that they were an authorized dealer (lie #1). Contacted the manufacturer only to find out that they were not, and that a warrantee "WOULD NOT" be honored. In attempting to cancel the order so that I could have some time to do some more research, I was told that the TV was shipped already (lie #2), and that there would be a $400 shipping fee. They assured me once again that Pioneer would honor the warrantee and called the Pioneer associate an "idiot" for telling me otherwise. But as an assurance, a "customer service" associate told me that a letter and invoice would be faxed in 2 days guaranteeing that if Pioneer didn't honor the warrantee that a 3-year warrantee would be provided by 123 (lie #3). Never got the fax of course. After HOURS of being on hold (one day from 4-5pm only to have the phone hang up when it became 5), I finally got a hold of a manager who agreed to cancel the order and refund me in "12 days" (lie #4). It's been 3 weeks. By the way, every phone call was ended with an abrupt message from a representative. One sales rep even stated, "I'm not going to waste my time with you any longer. I have more important things to do like selling to buying customers!"

It's near midnight. There's a thousand other things I could be doing. But if this review spares at least one victim I'll certainly rest better at night (while you're at it, go ahead and read about "pricemad" on this site). What a disaster. Again, I will NEVER believe that any of these positive reviews are legit. I'm not finished either; BBB, Attorney Gen, FTC, etc. all need to hear about criminals like these.

"

"As a repeat buyer I am extemely confident ordering products on my clients behalf, they ship timely and offer the best prices. Always a pleasure."

"Great Prices and great service. The product was received before I expected. Great job!!"

"I ordered a Pioneer Kuro from this store on Dec 18. It was supposed to ship via trucking company in 5 -7 days. 17 days later I called to get tracking info and was told that it would be emailed within 20 minutes. I also tried their online tracking system and my status showed "For Shipping". I emailed them through their online form, and the email message came back as undeliverable. I emailed them directly at their sales address that sent the invoice - no reply. The next day, I called again and was left on hold for over 20 minutes and then given a tracking number and the phone number of a trucking company and then hung up on. The trucking company then told me I could expect delivery in 14 days! This was supposed to be 5 - 7 day delivery. I would not advise anyone to make purchase from this vendor based on my experience. There website bosts 100% customer satisfation but they made no effort to assist or compensate for their extremely poor performance. They are a classic bait and switch operation and I would love to know who they are paying at CNet to keep a 5 start rating! These guys are con artist! As of Jan 8th, still no delivery!"

"Update to prev. review - The number of lies this company will tell you to get a sale is just mind boggling! After much research I decided on which 50" plasma to get, did a search online to get best price and called this company. During order process they talked me into a different unit. The lies?
Said it was newer - it was older model
Said it was better - it wasn't (too many reasons to list)
Said there would be a $200. rebate - no rebate, turns out rebate was only if store installed the tv for you, tricky to do when they're 1000 miles away.
Said it was a more expensive model - it wasn't, they didn't give the model # at first, after I called back and insisted, it turned out all other retailers had it for $200-300. less and some were throwing in a free Blu-ray player to get them moved out.
After I complained they said they would issue a $200. credit to my card and throw in a "pro kit" worth $500-600. (At first they offered an extended warranty "worth $500.")
The credit never appeared on my card and the "pro kit" consisted of two HDMI cables you can get on amazon for anywhere from 19 cents to $4.99. each."

"123buydirect.com provided me with the worst online order experience I have ever gone through and I order a lot of things online. I ATTEMPTED to purchase a Panasonic plasma tv, the 50PZ700U through their website. After I placed my order it took a week before I got an email saying they needed an order verification so I had to call them. When I called in, it was a classic bait and switch and they told me my tv was backordered (even though if you still checked the website, it was still in stock and shipped within 24 hrs) but I could get the next model up, the 50PZ750U for an additional 100 dollars. I normally would immediately say no and cancel whenever I come across these tactics but the offer for the upgrade was pretty good so I agreed. A few days go by and I get an email saying my order went through and I'd get another email with shipment information when it goes out. Funny thing was that I was charged for the TV on my credit card before the TV even went out. I waited almost a week and when I still didn't receive any kind of shipping notice, I called customer service and they told me I would receive the tracking information by the end of the following day. I did end up receiving the shipping info the next night (not for the actual TV but for the HDMI cables that they were "throwing in"). Anyway, the following day the hdmi cables arrived via DHL and later that night a small delivery van came with my TV. I was really excited to finally have my TV delivered but when I checked the invoice the driver gave me to sign, a different TV model was listed (i wish i could say I was surprised at this point). They sent me the 50PZ77U, which goes for about $200 less than the TV I originally ordered. I promptly refused delivery. To add insult to injury, when I called the company the next day to cancel my order, they transfer my call back to the salesman who changed my order, who then denied that he ever told me he was sending the PZ750U and told me if I canceled my order they were going to charge me a restocking fee and the delivery charge. This guy was the most rude and unprofessional person I've ever had to deal with and it basically is now coming down to me having to deal with my credit card company because of the completely unethical business practices of this company. If you don't want to go through a similar experience, I highly recommend you look elsewhere for your online electronic purchases. Even if they list something for the cheapest price, you're much better off paying a little more money and going somewhere reputable, who you can count on to give you good service. On the front page of 123buydirect it says that customer satisfaction is their #1 priority - that is the biggest bunch of bologna I have ever read. Stay away."

"I ordered a Panasonic TH-42PHD7UY HDTV Plasma Display from 123BuyDirect. They are very responsive, helpful and professional. I received the shipment on time with no problems. They even called me to check if everything was all right. I would definitely recommend them."

"These guys are nothing but liars. Yes they sell products cheaper than other retailers, but the service they provide is hideous. They try to sell you newer versions of the product you are ordering come to find out it's the same product! They claimed my order will ship out within 24 hours, but it did not ship out for 2 full weeks. Please stay away from this business."

"Northern "wise guy"using the "old fashion bait and switch".They pour salt in the wound with slow shipping. "

"There is NO DOUBT the positive reviews on this site are completely made up by staff members or friends/relatives. This is the worst online retailer EVER.

Ordered a plasma tv 8/21/07; price was $1296 + $199 shipping (total of $1495, received an invoice for $1495). Website said the product usually ships within 24 hours. Received an email stating we had to call for a confirmation number. We called and were told TV was not in stock; salesguy tried to sell us a lower-quality TV for the same price. We decided to wait 2 weeks for the TV to come in.



For the next month, we called and emailed many times and were always given false info about the status of the order; told several times it had shipped but no tracking # was available. Rude and unprofessional salesguys eventually promised to include free HDMI cables with our order because of the delay.



Our debit card was charged on 9/19/07 - $1695!! Called to ask why $200 extra, were told the price we had was after a mfg mail-in rebate we'd never heard of. Salesguy agreed to credit us $100 right away and send forms for rebate with TV. Got a tracking # on 9/20/07 - called the shipping company, found out they'd received electronic shipping instructions only and would not pick up the TV from 123bd until 9/21, although 123bd had been telling us the TV had shipped on 9/14/07.



TV arrived 9/26, no rebate forms, no HDMI cable, still no $100 credit. Contacted mfg, found that rebate is for installation only, so we don't qualify anyway. These guys lied constantly, wasted a month of our time and ripped us off for $200.
"