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123 Mountain

67 reviews
2.48 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Return/Replacement policy:
0.00/5

Verified
5/5

2015-09-03

"The Helmets I ordered came a few days earlier than I expected they would. Order was Perfect! Thank-You 123 Mountain!"

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Verified
4/5

2015-08-27

"The product was delivered on time and will fulfill my needs for the best price. What more can I ask for."

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Verified
5/5

2015-08-14

"Prompt delivery of products, very courteous on the phone, helpful in searching for correct Climbing gear... it's great doing business with 123 Mountain!"

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Verified
5/5

2015-08-05

"I love 123 Mountain! They always have what I want. It's always at a good price, and it always gets to me quickly. I can't why anyone would go anywhere else."

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Verified
5/5

2015-07-24

"I only order from 123 Mountain. Their products are high quality and always consistently great! I have never had a problem with them and their Customer Service is friendly and knowledgeable."

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Verified
5/5

2015-07-15

"Received shipment the next day. Website was simple and easy to navigate. Overall, couldn't be happier."

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Verified
4/5

2015-07-10

"I have used 123 Mountain for some time now and am very pleased with their products and their ease of ordering and quick delivery of product."

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Verified
5/5

2015-07-02

"The products are great and inexpensive. Above all that, their customer service is excellent. I will continue to order my mountain equipements from them."

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Verified
1/5

2015-06-20

"Do not but anything from this company!!! What a fraud! I ordered some freeze dried meals that qualified for FREE SHIPPING with the US Postal service. All went well until the order arrived at my door. There was postage due. I thought problems happen. I told USPS to hold the package while I called customer service to resolve the issue. That's where it all went down hill. Customer service told me if I wanted my meals that I had to pay the extra postage due. I told them that that was not right; it was free shipping. They hung up on me!! Unbelievable!! I thought maybe one problem employee. Not so. I called back and was told the same by another customer service rep. I then indicated that I'd likely refuse delivery. To this I was told that 123 Mountain would charge me double for refusing shipment. So I called a third time and was told the same. I gave up and bit the bullet and paid the extra sipping and a free shipping order. "

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Verified
1/5

2015-06-15

"This the worst experience I ever had buying something online. At first the credit card rejected and they made me use Chase Pay (first clue I missed). This took away all my return rights since I basically paid cash. Then the item did not ship. After numerous calls to customer service, they item shipped, but lo and behold they shipped a cheaper model. Reached out to customer service again and was send back to sjames, to customer service, etc. they did not want to take the item back nor give a credit for the difference. Feel bad for the customer service reps who have to deal with these issues. Thanks fo reading this, I wish I had done the same that you are now doing and had read the reviews before dealing with this company. STAY AWAY. "

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Verified
5/5

2015-06-08

"I received them quickly, nice color and they were full. Great deal, I’ll be back and tell my friends."

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Verified
1/5

2015-04-01

"Don't buy anything - I chatted with customer service x2 regarding a coupon code. Was called a cheater because I actually tried to use a code that had restrictions (I didn't know about it) So then I went to their Facebook page to complain - they blocked me!! What a joke this company is!"

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Verified
1/5

2015-03-28

"Complete theives. Horrible and nasty customer service especially "Peggy". Ordered a pair of skis that included bindings. They only sent the skis and could not resolve the issue for over a month because they dont care once they get their money. Beware and stay away if you dont want a nightmare !"

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Verified
1/5

2015-02-26

"This company is a FRAUD! They charged my debit card, shipped me a product I did not order that took 13 days for delivery, and refuse to refund my money claiming my order was fulfilled.

If you are a victim of this company's immoral and fraudulent business practices, please do the following:
+Read this great article from the Federal Trade Commission - http://www.consumer.ftc.gov/articles/0221-billed-merchandise-you-never-received-heres-what-do
+File a complaint with the Federal Trade Commission - https://www.ftccomplaintassistant.gov/
+Contact the state AND local Consumer Protection Offices - http://www.usa.gov/directory/stateconsumer/index.shtml
+Contact the state Attorney General - http://www.naag.org/current-attorneys-general.php
+File a complaint with the Better Business Bureau - http://complaint.bbb.org/
+Call your credit/debit card issuer and dispute the charge
"

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Verified
1/5

2015-02-26

"BUYER BEWARE!!!! I placed an online order and they claimed my card was declined and I would have to pay by bitcoin. I contacted my bank. No charge was attempted or declined. Bitcoin offers no protection for an online transaction...that's why criminals like it!!!"

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