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Product & services pricing
3.95/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.06/5
Customer service:
3.93/5
Return/Replacement policy:
3.50/5

Verified
1/5

2023-07-19

Confusing checkout flow, item sent to wrong address

"The item was sent to the wrong address, maybe because of an out-and-out error on their part, or maybe because of the confusing checkout flow."


Verified
5/5

2023-07-19

great experience with 1800cpap.com

"Quick, accurate, good prices!"

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Verified
2/5

2023-07-07

Confusing experience

"Order two items and received OEM packaging that differed from what I ordered. Contacted support who wanted pictures as proof that my request was legit before they offered any assistance and my ask was the packaging did not match what I ordered. Then they told me they somehow change the contents of the packaging to match my order even though the description on the package says something different. I was asked to open the package and it was the correct item but why all this confusion on a simple part order. I will shop elsewhere going forward. Don't need all this smoke and mirrors on a simple part request. "

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Verified
1/5

2023-06-29

Disappointing

"Have been buying ResMed ultra mirage cushion for years, now they seem to be out of stock for months - no other info."


Verified
5/5

2023-06-29

Simple, easy and affordable!

"My title says it all, thanks!"

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Verified
5/5

2023-06-29

"Easy to shop for what was needed. Checkouttwap user friendly."

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Verified
5/5

2023-06-29

Good Service and Company

"I've used 1800CPap for a number of years. Their prices are reasonable, they fulfill your order quickly and the products have worked well for me. One of my friends even switched using their local company to 1800Cpap since they were more reliable and reasonable in price. I completely recommend them and am a happy customer. "


Verified
5/5

2023-06-29

Excellent Customer Service

"Had an issue with shipping to a different address and was handled quickly and easily with a call to customer service. "

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Verified
5/5

2023-06-29

Order to New Zealand

"Very good, order arrived in just over a week."

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Verified
5/5

2023-06-29

Good prices, quick delivery.

"Shopped around for nasal pillows for my Resmed CPap. They had the best pricing around."

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Verified
5/5

2023-06-29

Fantastic service

"Fantastic communication and prompt delivery "

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Verified
4/5

2023-06-29

Very good business

"Nice time by using the equipment "

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Verified
5/5

2023-06-29

Quick speedy service, responsive and helpful customer support.

"Bought an APAP machine because my health insurance didn’t cover it. They gave me a good deal and shipped everything quickly. Ran into some unexpected customs issues regarding imported medical devices; luckily 1800cpap use FEDEX, so the on-the-ground support was really knowledgable.
Raised this issue with the CS team and received quick helpful responses.
Considering the potential issues, all in all, 5-stars.
"

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Verified
5/5

2023-06-29

Just what I was looking for

"Had been looking for the Zest Q mask and you all had it and now I have two new ones "

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Verified
5/5

2023-06-29

Very Good!

"Great experience, It went real smooth"

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