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Product & services pricing
3.54/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.21/5
Customer service:
3.42/5
Return/Replacement policy:
3.15/5

Verified
5/5

2023-11-22

Fast shipping. Good parts.

"Parts came quickly and had everything I needed."

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Verified
5/5

2023-10-05

Upgraded brake disks and pads on 2006 Jeep liberty. Great product.

"Watched the videos and knew I could do it myself and avoid common errors. I now have slotted brakes and semi-metalic pads since I do a lot of mountain driving and can't down shift the automatic transmission enough to prevent use of brakes. 1A auto had the best price and they have always had great shipping. They often have parts you cannot find anywhere else. I can't rate customer service because I have never had a bad part or needed to return something, always great products without problems."

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Verified
5/5

2023-10-25

Excellent

"I have ordered parts from 1A Auto twice now and have have had zero problems with the parts and service. Plus, their YT channel tells you exactly how to install everything!"

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Verified
5/5

2023-10-23

Got the job done

"Fast easy, uncomplicated- Thanks"

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Verified
1/5

2023-10-20

Don't give them your money

"Sent my order to the wrong address "


Verified
5/5

2023-10-18

Great brakes

"Parts showed when they were supposed to. Good fit. Thanks price was great for what I got "

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Verified
5/5

2023-10-16

Perfectas expected

"I buy many times parts from this place and I'm alwaysverysatisfied thank you "

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Verified
4/5

2023-10-12

4/5 for No Shipping Label When Making Warranty Claim

"Everything was good back by a lifetime warranty on parts. The only downside is that there is no shipping label option. You have to ship the defective parts back by yourself. What they can do to improve this is give us the shipping label and deduct it from the total."

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Verified
5/5

2023-10-11

Happy

"Great as always // good pats good price"

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Verified
5/5

2023-10-11

Excellent product I really like

"Great experience with 1Auto "


Verified
5/5

2023-10-10

Happy

"Delivery was fast, items well packed, excellent quality"

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Verified
5/5

2023-10-10

Excellent

"Excellent customer service"


Verified
2/5

2023-10-09

2002 Toyota Camry Struts

"I purchased all 4 struts. The installation videos are great with 1 exception : rear strut torsion bar disconnection. Use a 6MM ( maybe 5mm ) Allen wrench to rotate, not vice grips on the back side. the nut still needs to be held to prevent rotation.
Customer service was great ! Videos are great !

The low rating comes from the struts. They are really noisy I think it may be getting louder.
The ride also seems to be worse. Break in ?

The company is working with me on these issues for resolution
"

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Verified
5/5

2023-10-09

Right part for the job

"Good great experience happy "

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Verified
5/5

2023-10-08

got what I needed with good service

"good very good price parts and fast service"

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