ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.57/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.20/5
Customer service:
3.49/5
Return/Replacement policy:
3.08/5

Verified
5/5

2023-10-04

Heater Control

"Great place to buy your parts from. Fair Prices. Fast shipping.. Quality Parts"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-04

Fit perfict,!

"It good, reel good Thank 1Auto !,,."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-04

"Easy to deal with fast delivery good products"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-04

Great !

"The headlights i ordered work great ! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-04

Great and affordable parts!

"I have not had an issues with any of the parts i buy and they are top notch when installing them. I definitely recommend them for affordable parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-04

I got what I expected

"The rear tail light lantern was a good fit and it's appearance is identical to the OME lantern."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-10-04

Great service and good prices on Auto Parts

"Great service
Good prices on Automotive Parts0
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-04

easy peasy

"ordered brake kit, that arrived on time and as advertised. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-04

"To be honest I've never received a bad or a faulty part from here. I recommended them to alot of people to purchase great quality parts at a great price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-10-04

"Dependable, good quality parts. Quick shipping. Great customer service to ensure the item is correct fitment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-10-04

Fantastic

"All good parts and delivered on time."


Verified
1/5

2023-09-07

Sold Defective Parts - Won't Refund

"I bought a set of TRQ brakes and rotors for my 2016 Mazda CX-5 from 1aauto.
Everything looked good on receipt so I installed them following a good 1aauto video.
Within driving 200 miles I noticed my gas mileage was deteriorating.
When I took off the brake pads I found that they had 'chunks' missing.
As I need this car I went to local car parts store and bought new brake pads.
After installation mileage was restored.
I contacted 1aauto and was told they would not refund my purchase as I had installed the brake pads.
Having no confidence in their parts I wouldn't have wanted their parts nor would I have been able to wait to ship the defective pads back, have 1aauto inspect them, and then ship me replacements.
Maybe local auto parts stores cost a little more but they would have replaced their lifetime warranty brake pads on the spot.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-08-21

Oxygen sensors

"They told me oxygen sensors gonna work in my car and thats not true after 8 days waiting for deliver we install the oxygen sensors and car has the same code and problem check engine light show up again immediately "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-08-06

Terrible experience

"1a Auto has been one of my worst experiences. They sent me the wrong part, before they had sent out the part I had spent time with customer service confirming it was correct part. Their email support is non existent. Time wasters! They ended up sending me wrong part, am having issues when returning on website. Don’t shop here."


Verified
1/5

2023-08-06

No Refund

"Bought headlights for a 2016 Rav 4. They physically fit but had 3 connectors that were completely wrong. Tried back and forth getting a refund online, was told I'd get an email back and never did. I had to email 1A directly to get a response. When I did I was then asked to take pics of all packaging, headlights, labels, etc and email. After I emailed them the response was that they didn't have that in stock, what? Can someone please read the emails? See below order and return info.
Channel Order ID: 2DWE05VVXNA
GP Order ID: ORD*******
SKU: 1ALHP*******
Quantity: 1
Reason Code: 93
Refund amount is: 444.95.
Tax amount is: 40.04.
Feedback notes: Each headlight assembly physically fit but were missing harnesses or had incorrect harness pkug ins for OEM
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges