"Fast delivery for the price. Saw online they had free standard shipping, air optic lenses came quickly in 10 days. Will come back if the speed is always consistent like this."
"Great web to get contacs!"
"I am very thankful to have found SOL - I highly suggest you try them - students definitely need this information! Northern chastitychyld.com"
"I received defective lens wherein one was ripped and the other caused blurry vision.
The company is willing to refund me cost of the lens minus shipping which is a satisfactory resolution.
"
"I lost my spare contacts before I was about to head out on vacation. I didn't have time to wait for my doctor to order them. So I paid for overnight shipping, which was a little bit more on the pricey side, but they were here the next day. Contacts came in great shape."
"The first time I ordered, one box of lenses couldn’t be used. Most lenses you can take out and pop in. These ones were all inside out, which I’ve never seen coming right out of the package. They did not fit my eye at all. I tried four of six lenses and gave up. Contacted customer service and while they didn’t refund, they did give me a 10% off for my next purchase. Just got another order and all is well. Shipping was within 48 hours of placing my order and I got my lenses a few days after that. I have no complaints. "
"Slow shipping times. Apparently 3-5 days is a customary time to wait for contacts to ship from the warehouse, or so I was told in a borderline snarky email response. However, whenever I have chosen a pricier shipping option in the past, miraculously, the order always manages to leave the warehouse in 1 day. Coincidence? Hardly. This was my last time ordering from this company and there are too many options to settle for poor customer service and slow shipping times."
"Ordered on a Thursday morning, they shipped same day & I had my contact lenses the following afternoon around 12:30 PM. Telephone customer service was friendly & professional when I called to ask if they had what I wanted in stock & to ask about delivery times. Will do business with them again for sure."
" I know my prescription and I really didn’t want to go to the eye doctor and pay $150 for a whole Nother exam just order from one 800 contacts I found them on google and I ordered my contacts and literally **** two days later. I love them because you don’t have to have a prescription and if you need them ASAP you will get them definitely !!! "
"So i order my lenses, then they tell me they are discontinued, so i settle for a different brand. Then they tell me its shipped but i cant track it for a couple of days. Then i ask them to tell me where the package is and im being told it will get to destination in another week, So there is no 3-5 days delivery. So i wait for the package that never came even tho now the tracking number says its delivered! So now there are investigating with USPS for 10DAYS. so i dont get my money back and no lenses and i have to wait 2 more weeks now!!!! So in total it will take month to solve this! This is the worst customer service ive ever had in my life! Terrible! I would never recommend!!!!!! Scumbags!!!!!"
"Don't pay extra for overnight. I paid the $25.99 shipment fee for overnight delivery and am still having to wait four days to receive my contacts. I am assuming they will arrive as they said. Then again, they were supposed to arrive today. I should receive a refund for the service seeing as it is a service that was not provided. If they had offered to charge me standard shipping and refund the remainder I would have at least been satisfied with the charges and the customer service response. This was handled poorly by the company and by customer service. "
"I ordered Monday and got my exact order Thursday! A day earlier than said. I will definitely order from saveonlens again!"
"I made a order 4 pair lenses ; grey and hazel ; they charge 85.00!for 2 boxes and 23.95 shipping but that not all they send only 2 boxes and wrong color and want me to keep them; I had to make pression so that they sent the correct one they own me two boxes sure they wouldn't send them they are a scam do not take risk"
"I ordered and received my order within 10 days of ordering. I was under the impression that I would receive them within 3 to 5 days when I ordered. On day 7 I sent an email to customer service and they explained that it was 3 to 5 days from when they receive them from the manufacturer. I will order from them again, they were cheaper than my normal provider. "
"On the website it states the amount of days before the item ships. This amount of days is the amount of days for the items to be shipped to them, then you must wait longer to have them shipped to you. I contacted customer service I only to receive a blanketed excuses a as to why I had not received my order. I will stick with 1-800-contacts from now on, they always deliver when stated, never late. Should have never tried this horrible place. "