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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-10-20

Wonderful Service

"Where do I begin!

My experience with 1 stop bedrooms was a great experience.
I waited with a gentleman named Joe, and I can not say enough kind words about this gentleman..
He was thoughtful, helpful and most importantly extremely kind in me making my bedroom set selection..
I would highly recommend this company and especially Joe when you need a bedroom selection.
"


Verified
5/5

2024-10-19

Left Ashley Furniture and bought here for the lower price!

"I fell in love with a sectional at Ashley Furniture. The sales lady was taking so long that my friend starred searching fir the same item online and found it here. I saved over $600!!"


Verified 1stopbedrooms Shopper
Verified
5/5

2024-10-17

Bed Purchase

"The entire experience from end-to-end was excellent. The website led me to exactly what I needed, and when I phoned to place the order, the salesman was very helpful. I had questions about the shipping timing, and he contacted shipping to validate the delivery dates. I was not aware that the bed I ordered required a special set of slats which he pointed out to me to avoid an additional order and wait time. I was super impressed with the experience and will recommend 1stopbedrooms to everyone."


Verified
5/5

2024-10-17

Truly, My first ever customer review

"I purchased a desk recently from Wayfair and have spent more than a week and half on the phone every day and online with many online shopping websites with their customer service people trying to locate and order a 2 drawer lateral file cabinet and an executive Swivel Chair to complete our home office. Their Customer Service Reps. have not exteneded themselves to actually being Customer Service oriented at all. They would not assist in looking online without having a SKU#, they could not tell me if an item has been discontinued or when it may be available in the future or even it is going to be available. Many of the manufacturers offer the exact same items under a different furniture collections name. I came across 1stopbedrooms.com and read some of the reviews and was hesitatant because of the negative vibes. After speaking with two different Sales Reps. and asking them for reassurance that indeed they're legitite, I did feel completely comfortable and was able to place my first order for our chair and will receive it within 5-7 days. My other item will be back in stock within another week and I will definitely be placing the order with 1stopbedrooms.com This is the first time in DAYS AND OVER A WEEKS ON THE PHONE DAILY TRYING TO GET THIS DONE! Now I can move on and get other things done. Thank you Vince in Customer Service.
Best Regards, Judy from California
"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Judy,

We're thrilled to hear from you and appreciate the time you've taken to share your experience with our community. A sincere thank you for your engagement.

At the core of our business, we strive to maintain an unwavering commitment to superior customer service. Our team, like Vince, works diligently to provide a seamless shopping experience for our customers, and it's wonderful to learn that we've met your expectations.

Our goal is to consistently deliver this level of excellence, and we're grateful for the opportunity to showcase this commitment. Your feedback is a testament to our ongoing dedication to ensuring our customers' needs are not only met but exceeded.

Thank you once again for your kind words. We look forward to continuing to serve you with the same level of excellence that you've come to expect from us.

Best regards,
Customer Experience Team”


Verified
4/5

2024-10-17

Don't Have To Shop Around

"I made amistake while making my purchase, and needed to have it rectified. The representative was able to respond and resolve my issue reasonably."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-10-17

Good job.!

"1stop bedrooms Is very prompt and reasonable. I will be doing more shopping here."


Verified
5/5

2024-10-17

Great customer service

"He was great to confirm all info and offer to additional item good job"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-16

Great Customer Service!

"Professional, engaging, informative and fast completing transaction "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-16

Excellent customer service!

"So great with communication and very friendly! Will be ordering from them again! "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified
4/5

2024-10-16

So far everything has been good.

"I have gotten email confirmations on everything. The only reason I put 4 stars is that I was quoted a delivery time frame before I purchased. Once my purchase was confirmed the delivery time frame was a couple days later. Otherwise everything else has been fine so far. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-16

Call in order

"Erving was absolutely wonderful!!"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-16

Great service

"Excellent customer service "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-15

Hopeful

"Let's wait and see what happens "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate your 5-star rating!

Your engagement and feedback play a significant role in our journey, helping us uphold our firm commitment to the provision of unparalleled customer service. It's our steadfast goal to consistently meet and exceed customer expectations, ensuring every interaction is a positive one.

Rest assured, your endorsement serves as a reminder of the excellence we strive to maintain in our service. Thank you for reinforcing the narrative of our unwavering commitment to superior customer satisfaction.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-15

Customer Service was above and beyond!!!

"I originally ordered a bedroom set in July which was on back order until December. I was contacted by Vera via email I told her my wife was pregnant and she immediately got on her job and was able to find me another similar set for less allowing me to add extra items to my order. Now my items are on the way well before December. 1STOP is your number one spot to shop and their customer service is amongst the top."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We are delighted to read your positive feedback. Your engagement is truly appreciated and it's wonderful to know that we could contribute to making your shopping experience a memorable one.

At our company, we're steadfastly committed to providing top-tier customer service. We believe that your satisfaction is our success, and our dedicated team is always ready to go above and beyond to ensure your needs are met with efficiency and professionalism.

We take pride in the consistency of our service and our ability to deliver on our promises. Your experience is a testament to this commitment. It's customers like you who reinforce our dedication to maintaining service excellence.

Thank you again for your kind words. We look forward to serving you in the future.

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-15

Very pleasant

"Very good customer service. Easy to communicate with. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We are delighted to read your positive feedback. Your engagement is truly appreciated and it's wonderful to know that we could contribute to making your shopping experience a memorable one.

At our company, we're steadfastly committed to providing top-tier customer service. We believe that your satisfaction is our success, and our dedicated team is always ready to go above and beyond to ensure your needs are met with efficiency and professionalism.

We take pride in the consistency of our service and our ability to deliver on our promises. Your experience is a testament to this commitment. It's customers like you who reinforce our dedication to maintaining service excellence.

Thank you again for your kind words. We look forward to serving you in the future.

Best regards,
Customer Experience Team”