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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-10-15

"service was great love shopping with 1stop "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-15

Great price, quick service!

"I purchased a bed, a dresser and a nightstand back in 2018 and I haven't had any issues with it. The price was great and I was satisfied with the product that I decided to buy another nightstand to match the set, 6 years later!!"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-15

So far so good!

"Was easy picking out new living room furniture. Hope it meets my expectations. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
4/5

2024-10-15

Great Customer service

"I ordered from One Stop and customer service got back with me quickly and white glove delivery was free. Excellent Customer and confirming up charges give the customer a chance to change their mind on delivery and confirm which insurance level they want. "


Verified 1stopbedrooms Shopper
Verified
5/5

2024-10-15

Excellent

"
A very easy and fast way to order your furniture
"


Verified
5/5

2024-10-15

Efficient and competitive

"Spoke with on-line sales, received answers to questions, and completed order afterwards."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
4/5

2024-10-15

Very responsive

"Response to my inquiry has very timely."


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-15

Great customer service!

" I noticed this furniture at a local furniture store and it was so much more expensive! I'm a little hesitant about purchasing furniture online. My customer service representative walked me through every step. He made the process easy. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-14

Excellent customer Service

"Sean was very detailed oriented and made my furniture purchase easy and quick! He has Excellent Customer Service and I enjoyed speaking with him. "


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-14

So helpful and patient!

"The agent was awesome. He worked with me to help find solutions for a delivery timeline I had. He also suggested a different (and less expensive) mattress based on a previous purchase that I had!

This is my second time using 1Stop and I will definitely use them again!
"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-14

Quick and efficient

"Polite, quick and to the point "


Verified
5/5

2024-10-14

Great customer service

"Very knowledgeable and easy to get a hold of! English speaking and easy to understand! "


Verified
5/5

2024-10-14

Very helpful

"Customer service is very helpful"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified
5/5

2024-10-14

Excited! So far, so good!

"Found the perfect match for our living room at a much lower price than larger stores at 1 Stop Bedroom. Even better, two of the pieces had gliders as part of the set! We purchased the full protection on each piece for peace of mind for 5 years. This is a longer Protection Plan than I could find elsewhere. Price for the Protection Plan was also very reasonable. Called to confirm our address for shipping & just learned that if we don’t need to use the Protection Plan it will be reimbursed to us! That’s quite the deal! I cannot wait to see the beautiful pieces in our home! So far, so good, zero complaints!"


Rep reply posted 2024-10-23
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate you taking the time to leave us a review. Your feedback is valued, and we're thrilled to see your satisfaction.

Our team is dedicated to maintaining the highest level of service, ensuring every interaction is a positive one. This unwavering commitment reflects in the experiences of our valued customers like you.

In closing, we're proud to be a beacon of consistent excellence in service, and we remain steadfast in our mission to deliver nothing short of the best.

Thank you again,

Best regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-10-14

Fantastic service

"I’ve had a couch that I purchased a few years ago from 1stopbedrooms and we love it! I just bought a second and the customer service has been wonderful!"