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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-08-17

Responsive Team, Awaiting Delivery

"The team was very responsive when I called and answered all my questions. My furniture is still in transit, and I look forward to reviewing it once it arrives"


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate you taking the time to share your experience with us. Your engagement is truly valued and it's interactions like these that make our day.

Our commitment to providing exceptional service is something we take pride in. We strive to ensure every communication is handled with the utmost care and efficiency, always aiming to exceed our customers' expectations.

To us, customer satisfaction isn't simply a goal, it's the very foundation of our ethos. We are thrilled to have been able to demonstrate this during your interaction with our team. Rest assured, we'll maintain our tradition of excellence in all future engagements.

Thank you once again for your generous review. Here's to promising more seamless experiences in the future.

Regards,
Customer Experience Team”


Verified
5/5

2024-08-17

Great Experience

"Furniture as advertised. Process was simple, and the furniture arrived on time. Takes the hassle out of shopping for furniture."


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

Firstly, we want to extend our warmest appreciation for taking the time to share your experience. It's always wonderful to hear from our valued patrons like you.

Your acknowledgement of our seamless process is a testament to our commitment in providing a consistently high standard of service. We believe that purchasing furniture should be a stress-free and enjoyable experience for all our customers.

Our team is dedicated to ensuring that each interaction with our company is as straightforward and timely as your experience was. We go above and beyond to maintain a standard of excellence that makes shopping with us a hassle-free pleasure.

Thank you once again for acknowledging our commitment to service excellence. We hope to continue to be your go-to choice for all your furniture needs.

Regards,
Customer Experience Team”


Verified
5/5

2024-08-16

Great review

"Called customer service. Got all my questions answered quickly clearly and professionally. When I called back in a couple of hours - all zi had to do was give my cc #. Got confirmation immediately. Great painless transaction. Thank you. Jim Wulff."


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Jim,

We appreciate your time taken to share your experience with us. Your feedback is an essential part of our growth and we are genuinely grateful for it.

At our company, we hold ourselves to the highest standards when it comes to customer service. We strive to make every interaction as efficient, clear, and professional as possible, ensuring a seamless experience for all our valued customers.

We take immense pride in consistently delivering exceptional service, as your satisfaction is our utmost priority. Your positive experience reinforces our commitment to excellence and we look forward to serving you again in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-08-16

quality product , quick delivery

"I’ve ordered from many furniture stores over the past six years as I’ve moved four times!

I had not ordered from here before, but took a chance and have had an amazing experience. The delivery was very quick. The product was packaged very nicely, and was easy to put together.
"


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your time in leaving us this fantastic review. Your engagement with us means a lot and we're thrilled to hear about your positive experience.

Our team is committed to providing top-notch customer service, from ensuring our products are of the highest quality, to delivering them promptly and ensuring they're easy to assemble. Your satisfaction is our utmost priority and we make every effort to ensure your experience exceeds expectations.

Once again, thank you for your kind words. We're steadfast in our commitment to excellent service and we look forward to maintaining this consistency for all our customers, always.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-08-16

Excellent furniture

"So far everything I’ve purchased from this company has been in excellent condition with great quality and fast delivery. They had exceeded my expectations! "


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your kind words and the time you've taken to share your experiences with us. Your positive feedback is a testament to the dedication we put into ensuring all our customers are satisfied.

Rest assured, we hold ourselves to the highest standards when it comes to delivering top-notch quality and speedy service. Your experience is not an exception, but a reflection of the commitment we have to meet and exceed customer expectations.

Thank you once again for your glowing review. We look forward to continuing our tradition of excellence in serving you in the future.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-08-16

Best price

"Looking for console and had best price & delivery options. Looking forward to receiving next week"


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We sincerely appreciate you taking the time to share your positive experience with us. Your participation in our community is much valued.

We are committed to providing all our customers with unparalleled service, the best prices, and fast delivery options, as you rightly highlighted. Our team works hard to maintain the high standards we have set, ensuring every interaction a customer has with us is seamless and satisfactory.

In conclusion, we take pride in our unwavering dedication to customer service excellence and are thrilled to hear that your experience reflects this. We look forward to serving you again in the future.

Best Regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-08-16

Happy Customer!

"After countless bad experiences, I am extremely pleased with the customer care and efficiency I received. Everything was well explained and the transaction process was effortless. Thank you for a wonderful experience, and looking forward to using you again. "


Verified
5/5

2024-08-15

Great customer service and great prices!

"Worked with Simon to order multiple products. Answered the phone right away each time of the 3 times I called and he found more ways to save me money. Great customer service!"


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to share your positive feedback with us. Your engagement is invaluable and helps us to continue to provide remarkable service.

Our dedicated team, including Simon, consistently strives to deliver superior customer service. We take pride in finding the most efficient and cost-effective solutions for our valued clients, as your satisfaction is our top priority.

Thank you once again for acknowledging our unwavering commitment to excellence in service. It's feedback like yours that keeps us moving forward, reinforcing our belief in the high standards we set for ourselves.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-08-15

Quick delivery and great pricing!

"It only took 4 days from the time I placed the order to the time it was delivered. The ordering process was easy and delivery was within a few days which I was not expected. The pricing was good too. "


Rep reply posted 2024-08-19
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We truly appreciate your positive feedback and the time you've taken to share your experience. Our team is committed to offering a seamless shopping process to all our valued customers, and your review further reinforces this commitment.

Our unwavering priority is to ensure that our services are always streamlined and efficient, balancing speed with quality, and affordability. Your experience is a testament to the high standards we hold ourselves to, and we're delighted to hear that we've hit the mark for you.

In conclusion, your satisfaction is a clear indicator of our consistent dedication to excellence. We are thrilled to know that we exceeded your expectations and we will continue to strive for this level of service in every interaction.

Thank you once again for your kind words.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-08-15

Overall, great

"He tried his best to give me a deal at that time. The phone sound quality needs to be improved as I couldn’t hear so well. I feel rushed as he talked fast."


Rep reply posted 2024-08-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We greatly appreciate you taking the time to share your thoughts with us. Your engagement with our community is much valued and does not go unnoticed.

We stand firm in our commitment to deliver unparalleled service to all our customers. Our team is dedicated to maintaining the highest standards in every aspect of our operations, consistently ensuring customer satisfaction.

In conclusion, our objective has always been, and continues to be, providing excellent service that exceeds expectations. We take pride in our track record of consistent excellence and look forward to continuing this tradition with every customer interaction.

Thank you once again for your feedback.

Best regards.
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
5/5

2024-08-15

Love seat

"I ordered a live seat that was sold out on the makers website I have the couch. There was a small problem with the tax payment on my order they called me and got it fixed right away! I can’t wait to have a complete living room! Thank you "


Verified
4/5

2024-08-15

Great Experience

"Associate was nice and made ordering easy."


Rep reply posted 2024-08-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We greatly appreciate you taking the time to share your thoughts with us. Your engagement with our community is much valued and does not go unnoticed.

We stand firm in our commitment to deliver unparalleled service to all our customers. Our team is dedicated to maintaining the highest standards in every aspect of our operations, consistently ensuring customer satisfaction.

In conclusion, our objective has always been, and continues to be, providing excellent service that exceeds expectations. We take pride in our track record of consistent excellence and look forward to continuing this tradition with every customer interaction.

Thank you once again for your feedback.

Best regards.
Customer Experience Team”


Verified
5/5

2024-08-14

Great products

"I have ordered a bed Set and dinning table the bed set was just like the picture and great quality ((just ordered the dinning table so waiting to receive that))and their prices are lower then the competitors
Will definitely keep ordering from them
"


Rep reply posted 2024-08-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We greatly appreciate you taking the time to share your thoughts with us. Your engagement with our community is much valued and does not go unnoticed.

We stand firm in our commitment to deliver unparalleled service to all our customers. Our team is dedicated to maintaining the highest standards in every aspect of our operations, consistently ensuring customer satisfaction.

In conclusion, our objective has always been, and continues to be, providing excellent service that exceeds expectations. We take pride in our track record of consistent excellence and look forward to continuing this tradition with every customer interaction.

Thank you once again for your feedback.

Best regards.
Customer Experience Team”


Verified
5/5

2024-08-14

Great company

"Good communication and customer service!"


Rep reply posted 2024-08-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We greatly appreciate you taking the time to share your thoughts with us. Your engagement with our community is much valued and does not go unnoticed.

We stand firm in our commitment to deliver unparalleled service to all our customers. Our team is dedicated to maintaining the highest standards in every aspect of our operations, consistently ensuring customer satisfaction.

In conclusion, our objective has always been, and continues to be, providing excellent service that exceeds expectations. We take pride in our track record of consistent excellence and look forward to continuing this tradition with every customer interaction.

Thank you once again for your feedback.

Best regards.
Customer Experience Team”


Verified
5/5

2024-08-14

Great customer service

"Sean Harris did a great job ensuring I understood all of the shipping and billing questions, as well as working with me while I had poor phone reception to ensure my order was placed smoothly. "


Rep reply posted 2024-08-15
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We greatly appreciate you taking the time to share your thoughts with us. Your engagement with our community is much valued and does not go unnoticed.

We stand firm in our commitment to deliver unparalleled service to all our customers. Our team is dedicated to maintaining the highest standards in every aspect of our operations, consistently ensuring customer satisfaction.

In conclusion, our objective has always been, and continues to be, providing excellent service that exceeds expectations. We take pride in our track record of consistent excellence and look forward to continuing this tradition with every customer interaction.

Thank you once again for your feedback.

Best regards.
Customer Experience Team”