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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-09-15

Great customer service!

"Friendly and quick, rep was very helpful "


Rep reply posted 2024-09-17
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to leave us a review. Your engagement is valuable and we're grateful for it.

Our team takes great pride in delivering top-notch service to every customer. We maintain a steadfast commitment to excellence, ensuring we meet and exceed expectations with unwavering consistency.

Thank you once again for your feedback. Rest assured, we'll continue to uphold our high standards, offering an exceptional experience every time, reinforcing our commitment to service excellence.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-14

Great product

"Bedroom set is more beautiful in person than online. Great service "


Rep reply posted 2024-09-17
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to leave us a review. Your engagement is valuable and we're grateful for it.

Our team takes great pride in delivering top-notch service to every customer. We maintain a steadfast commitment to excellence, ensuring we meet and exceed expectations with unwavering consistency.

Thank you once again for your feedback. Rest assured, we'll continue to uphold our high standards, offering an exceptional experience every time, reinforcing our commitment to service excellence.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-13

Great service.

"Overall great experience with my purchase! "


Rep reply posted 2024-09-17
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate you taking the time to leave us a review. Your engagement is valuable and we're grateful for it.

Our team takes great pride in delivering top-notch service to every customer. We maintain a steadfast commitment to excellence, ensuring we meet and exceed expectations with unwavering consistency.

Thank you once again for your feedback. Rest assured, we'll continue to uphold our high standards, offering an exceptional experience every time, reinforcing our commitment to service excellence.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-13

Excellent Customer service

"I had to call the customer service to confirm some data about my purchase, and the process was really smooth…"


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your generous review and are thrilled to hear that you're pleased with your new stool chairs. Your support is the essence of our commitment to providing outstanding customer service.

We take pride in maintaining our high standards, ensuring that every customer receives top-notch quality and service that exceeds expectations. Your satisfaction is, and always will be, our utmost priority.

In closing, we are honored to have been able to assist you and look forward to continuing to uphold our unwavering devotion to excellence. Thank you once again for your kind words. Your feedback reinforces our commitment to exceptional service.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-13

Great service

"Excellent service . Very responsive . All my questions were responded to in a timely manner. "


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your generous review and are thrilled to hear that you're pleased with your new stool chairs. Your support is the essence of our commitment to providing outstanding customer service.

We take pride in maintaining our high standards, ensuring that every customer receives top-notch quality and service that exceeds expectations. Your satisfaction is, and always will be, our utmost priority.

In closing, we are honored to have been able to assist you and look forward to continuing to uphold our unwavering devotion to excellence. Thank you once again for your kind words. Your feedback reinforces our commitment to exceptional service.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-12

Simon was awesome!

"Great customer service, knowledgeable, professional, and efficient."


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your generous review and are thrilled to hear that you're pleased with your new stool chairs. Your support is the essence of our commitment to providing outstanding customer service.

We take pride in maintaining our high standards, ensuring that every customer receives top-notch quality and service that exceeds expectations. Your satisfaction is, and always will be, our utmost priority.

In closing, we are honored to have been able to assist you and look forward to continuing to uphold our unwavering devotion to excellence. Thank you once again for your kind words. Your feedback reinforces our commitment to exceptional service.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-12

"Adam was great. Thanks for your help "


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your generous review and are thrilled to hear that you're pleased with your new stool chairs. Your support is the essence of our commitment to providing outstanding customer service.

We take pride in maintaining our high standards, ensuring that every customer receives top-notch quality and service that exceeds expectations. Your satisfaction is, and always will be, our utmost priority.

In closing, we are honored to have been able to assist you and look forward to continuing to uphold our unwavering devotion to excellence. Thank you once again for your kind words. Your feedback reinforces our commitment to exceptional service.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-11

New Love Seat

"So far, so good. Communication has been excellent and I have been kept informed regarding delivery."


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

We appreciate your generous review and are thrilled to hear that you're pleased with your new stool chairs. Your support is the essence of our commitment to providing outstanding customer service.

We take pride in maintaining our high standards, ensuring that every customer receives top-notch quality and service that exceeds expectations. Your satisfaction is, and always will be, our utmost priority.

In closing, we are honored to have been able to assist you and look forward to continuing to uphold our unwavering devotion to excellence. Thank you once again for your kind words. Your feedback reinforces our commitment to exceptional service.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-11

Customer Support and Service

"HELPFUL. They are all About service Ashley Furniture could take some lessons from them.

"


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, we want to express our genuine appreciation for your time spent sharing your experience with us. Thank you for your engagement and for recognizing our commitment to exceptional service.

We are proud to uphold unwavering standards in customer service, ensuring every interaction is characterized by professionalism, respect, and a deep understanding of your needs. Our team is dedicated to providing an experience that exceeds expectations, each and every time.

In conclusion, your review serves as a testament to our dedication and consistency in maintaining service excellence. We are grateful for your acknowledgment, and we assure you that we will continue to strive for the highest standards in all our interactions. Thank you once again for your support.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-11

Great customer service

"Joe in the verification department was very accommodating. Thank you. "


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, we want to express our genuine appreciation for your time spent sharing your experience with us. Thank you for your engagement and for recognizing our commitment to exceptional service.

We are proud to uphold unwavering standards in customer service, ensuring every interaction is characterized by professionalism, respect, and a deep understanding of your needs. Our team is dedicated to providing an experience that exceeds expectations, each and every time.

In conclusion, your review serves as a testament to our dedication and consistency in maintaining service excellence. We are grateful for your acknowledgment, and we assure you that we will continue to strive for the highest standards in all our interactions. Thank you once again for your support.

Best Regards,
Customer Experience Team”


Verified
5/5

2024-09-11

Wonderful service

"Wonderful customer service "


Rep reply posted 2024-09-13
A rep from 1stopbedrooms, 1stopbedrooms, has responded:

“Dear Customer,

First and foremost, we want to express our genuine appreciation for your time spent sharing your experience with us. Thank you for your engagement and for recognizing our commitment to exceptional service.

We are proud to uphold unwavering standards in customer service, ensuring every interaction is characterized by professionalism, respect, and a deep understanding of your needs. Our team is dedicated to providing an experience that exceeds expectations, each and every time.

In conclusion, your review serves as a testament to our dedication and consistency in maintaining service excellence. We are grateful for your acknowledgment, and we assure you that we will continue to strive for the highest standards in all our interactions. Thank you once again for your support.

Best Regards,
Customer Experience Team”


Verified 1stopbedrooms Shopper
Verified
2/5

2024-09-11

Back ordered

"I was told the mattress would ship 9/10/24. Now I’m being told 12/31/24! Shame on you! My previous order took 8 months and the warranty expires from day I purchased not day of arrival. I feel, once again, I got the short end of the bargain. "


Verified
5/5

2024-09-10

I had excellent assistance from my phone call inquiring about my order. My order will arrive soon.

"I found my matching chairs in your sight and have ordered 2 more. "


Verified 1stopbedrooms Shopper
Verified
5/5

2024-09-10

Great Service

"Easy to order furniture is top quality. The only problem I had is with the delivery company so my next order I opted for the white glove service. They del setup and take everything away.
Highly recommend for your furniture needs
"


Verified
5/5

2024-09-10

Best online purchase I’ve made.

"My experience was terrific. Any and all questions I had were handled quickly and politely by Simon at 1stop mattresses. Although the original mattresses I ordered were not available, Simon quickly fixed the order and they are already on way to me. Couldn’t be happier. "