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Verified
5/5

2013-03-09

"it was very enjoyable didn't take that long to get my order"


Verified
5/5

2013-03-09

"Arrived sooner than I expected, correct size, fits well, wonderful experience."


Verified
2/5

2013-03-09

"The jeans are very low quality and I am not satisfied. Also, the tracking on the item was not updated until 4 days after I ordered them, which worried me."


Verified
5/5

2013-03-08

"Great service, quick and fast delivery overall great experience."


Verified
5/5

2013-03-08

"Got my order quicker than I expected."


Verified
5/5

2013-03-08

"Came quickly and was thrilled with the quality of the jeans."


Verified
4/5

2013-03-07

"it took a little longer for delivery than i expected for an extra $5 dollar charge....other than that the service and jean design/material is awesome.I recommended 20jeans.com to all my friends."


Verified
5/5

2013-03-07

"I love the pants I ordered. They fit like a glove and I received my order within less than a week!

I'm definitely going to order more stuff from you guys in the future.
"


Verified
1/5

2013-03-07

"My order never came. After I received a confirmation email stating that it had shipped/been processed, there were no updates based on the ID tracking number. I eventually decided to try and contact their customer service in case weather had delayed my shipment. I was told that they had cancelled my email after they had run out of stock and that they would refund my money. They are "working" on their communication process, I was told (it was nice to hear back within 24 hours of emailing them). However, overall this was a very disappointing experience as I doubt that I would have ever received word that my order was cancelled."


Verified
5/5

2013-03-07

"Product exactly as described. Excellent value. Arrived promptly"


Verified
5/5

2013-03-06

"The shipment was very quick and I loved the jeans."


Verified
5/5

2013-03-06

"Very Pleased with my purchase. You can't beat the price and it was delivered within days of my order."

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Verified
5/5

2013-03-06

"Just got my jeans a few days ago from 20jeans.com and must say I'm pretty satisfied with the order. Jeans were not bad at all for $20 jeans. Quality feels good. Color looks good. Haven't really had a chance to break them in to see any wear and tear but like i said I'm pretty happy with the order. Defiantly will be ordering another pair soon. Shipping was also super fast. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2013-03-06

"Item did not ship until the 4th business day after my order, but once I contacted customer service, they found out what was wrong and my order shipped the same day. Jeans seem like good material. Color wasn't exactly what I expected, but nothing ever looks like it did on a computer screen. There khaki is a little dark."


Verified
5/5

2013-03-05

"I discovered their website via another website called www.reddit.com and was very excited about it. I immediately ordered 3 pairs of pants and 4 shirts. Unfortunately a pair of pants was out of stock but I was quickly refunded the money for them. I will be doing business with them very soon in the future. Fantastic service."