ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.59/5
Chance of future purchase:
4.58/5
Shipping & packaging:
4.03/5
Customer service:
4.60/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2018-05-22

Superb Service by RICHARD

"Thank you for your superb, outstanding service! RICHARD promptly followed up with us to get our proof into production. We will receive the order in two days! We appreciate your quality service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2018-05-21

Service provider was very helpful.

"Just ordered and am waiting to preview my lanyard. So far the experience has been good."

Detailed Review Benchmark + -
Overall customer service

Verified
5/5

2018-05-21

Excellent service, thank you

"Walter was very helpful with helping me re-order a product I have ordered before with a minor change and stayed on the phone to make sure everything was correct. Thank you!"


Verified
5/5

2018-05-21

Customer Service Experience With Max

"Max was an amazing representative for your company! He was very helpful and knowledgable about all the questions that I presented him with. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-21

Jake was great!

"Jake helped me with a RUSH order."


Verified
5/5

2018-05-21

Easy and Quick

"It was a fast and easy way to order exactly what I needed"


Verified
5/5

2018-05-21

Reorder In No Time At All

"I wanted to reorder something I had gotten the year before without going through the creating process again. I used the live chat. Bruce was able to see my previous order and had reordered it in a matter if minutes. Very happy for the help. Thanks Bruce.

Heather
"


Verified
5/5

2018-05-21

"Haley was amazing. She helped me throughout the entire process of ordering 100 buttons on chat. Will definitely recommend this compan"


Verified
5/5

2018-05-21

the customer service was great

"There was a problem with my order and Neal helped me on a Friday night to make sure everything was ok."


Verified
5/5

2018-05-21

Haley, is another word for Priceless!

"I created a can cooler design, but when I saw it in final, I was disappointed in my work. It was an exact reproduction, it just seemed too feminine. So, I recreated another design from scratch, only to find out I jumped the gun and should have sent file with the new design, rather than create one on the website. But, Haley came to my rescue and went through the new design I created prior to knowing the game. She literally went word by word and recreated my new design on 24Hour Wristbands website for me. She saved me from having to pay again for the new design and wait another 7-10 days for the money to be refunded. I was able to receive a Store Credit, which will now be applied to the new design. She was on the Chat line with me for several hours this morning from around 3:45am until completion at 6:30am. Her patience is phenomenal and her expertise, superb! Thank you so much for the excellent customer support! Haley saved the day."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-21

Great place to order from

"This will be my third order from here with blank coozies and I have not been disappointed. "


Verified
5/5

2018-05-20

Empowered to Choose USA

"Was just looking for a simple customized round mouse pad with no minimum order requirement. Came upon this site. Easy, intuitive site allowed me to complete my order, including file upload, in a matter of minutes. Option of standard manufacture of product in China or for 1.50 more, I could opt to have it made in the US! Great ordering experience overall, and I can't wait to see the finished product!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-05-20

Great and affordable!

"I can provide quality products and not break the bank . Thank you ! "


Verified
5/5

2018-05-19

TRUSTWORTHY

"I've used this company several times and the quality is great and they always deliver on time or before. Nice in this day and age!"


Verified
3/5

2018-05-19

should have called

"Just not tech savvy. wanted
"


Rep reply posted 2018-05-21
A rep from 24HourWristbands, 24hourwristbands, has responded:

“Dear Customer,

We humbly apologize if you faced any difficulty whatsoever while surfing our website. We are always tweaking our site to ensure a smooth navigation and a friendly user interface. However, if customers are facing any issues, we recommend that they call us at our toll-free number for assistance. Our representatives are available and always willing to aid our customers with whatever they require. For future reference, please do remember to opt for discount codes that we provide on site or ask for one by calling us. Please keep an eye on your inbox/spam folders for update emails from us. We hope you will have a smoother experience next time and we hope you will love the products. Thank you and have a nice day.

Regards,
24hourwristbands.com.