"This is the second time we are ordering, and I will be ordering again. "
"This is the second year that I am using 24hr wristbands to order pins for my community events. Great Service & Great Products!"
"quick, simple process!!! Thank you!"
"I've been buying all my promotional items from these guys for years, always great products with super fast shipping!"
"Ordered an item for a fundraiser. The product did not hold up, was poor quality despite paying more for “inks made in USA” and “premium quality materials.” The company did not stand behind the item or their 100% satisfaction guarantee. Customer service was poor. Will NEVER use them again!!"
"Ordered a while back, came back, took a short time to design from scratch, also update some details but overall, a great shopping experience."
"Had to call your 800 number 3 times to get order in."
“Dear Customer,
We apologize for any inconvenience that you may have faced, we request you to elaborate on the difficulties you faced while trying to place an order so we can tend to those issues and resolve it. Also please know that if you do face any problems while trying to place an order you can always call our sales line and our representatives will place the order for you and assist you through the entire process. Thank you and please contact us for any further inquiries.
Sincerely,
24HourWristbands.com”
"Great service and took care of me!!!"
"I knew what I wanted and was assisted quickly! Best online shopping ever for a personalized item! "
"chat support was a joke. all they said was to call the 800 number. why have chat service if that is your answer. 800 people could not understand our question and could not help us. All I wanted was a sample of what we wanted to order before we bought 10K of something we don't like"
"Had to reorder for a student ministry trip this summer. Murphy pulled up my previous order, we made some changes and placed a new order. Took us about 10 mins to complete the process. Looking forward to receiving our product and putting them to work. "
"The only place I order coolers! Thank You"
"Fast and easy process of ordering. Great reasonable prices. Easy to follow directions. Highly recommend this website"
"The creating process is easy, you can view your bands right here and then check out does not take a bite out of your budget. I have ordered two other times in the past 12 months and I wish everything was this cost efficient and easy"
"Richard completely messed up a very important time with a loss of a still born baby. He informed me he would push my order in this Monday to get Wednesday with compensation and just got my ordered cancelled period, even after explaining I'll accept it late but I want compensation. ETHAN today was exceptionally great, I was very upset but he helped me calm down, get this order done and completed to still get in time before the life of celebration party. ETHAN is great customer service!"
"Much easier than I expected. If the button turns out to be what I think it will, I will definitely return for future orders."
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello Customer,
We humbly apologize for any inconvenience. We have reviewed your claim which was reported after 11 days of receipt. Please allow us to clarify. You have ordered Color Coat Wristbands. Please note the following terms that have been specifically stated for the COLOR COAT: "Please Note: The Color Coat wristbands are in most cases used as a promotional item as they do fade. In some cases, the bands will start to fade in less than 2 weeks and are not considered to be defective. We do recommend "Ink Injected bands" for bands being used as memorial items or needed for a long term use as they have a longer lifespan." Thus, please note that we do disclaim in the agreed upon terms that color coat bands are prone to fading, which has clearly been stated clearly as a limitation. Our terms under CLAIMS AND REDO ORDERS states: "Please check your order immediately upon receipt. All claims must be reported within 7 calendar days upon receipt of goods." Please be noted that the report was made after 7 days of delivery and the claim does not qualify to be processed as these are promotional products that are prone to wear and tear. Order was processed withing our policies. Nonetheless, please accept our sincerest apologies. We offer to provide a 10% refund on the order due to the dissatisfaction. Please feel free to contact us to opt for it. Thank you.
Regards,
24hourwristbands.com.”