"This is the second time we are ordering, and I will be ordering again. "
"Site was having some issues but Arnold from the sales dept really helped me out and got everything straight!"
"I enjoy the fact that there is live online help. Adam assisted with all mt questions and made my shopping experience easy and more understandable."
"first time ordering with this company.....the ordering was so easy and the customization seem nice, the price is fabulous...I hope the product is good!"
"First order easy site good pricing"
"We have been using them for our ministry and they are amazing. Helps us get the word out and the product is amazing, LIVE LEGIT STAY LEGIT
CONVERGEMINISTRIESMT.COM "
"We placed a reorder and he was FABULOUS!!! Quick response very helpful!!!
"
"ARNOLD in costumer service was very helpful and answered my questions. I am waiting for the wristbands"
"Ordering my wristbands was very easy and so fast. Definitely will recommend!!"
"This is my 2nd time using 24HourWristbands. My representative's name is Nate. He clearly explained each step as he walked me through the ordering process. We had ordered "pins." The pins came promptly as requested and looked great! Thank you, Nate, for all of your help! You are greatly appreciated!"
"Very easy to use website walks you right through you don't even need to use customer service. Haven't gotten my product yet but very happy with ordering and able to double my order for free!!!!"
"Website easy to navigate and a lot of variety."
"The estimates of production and shipping on the web site is very disingenuous. I ordered about 12,000 tyvek wristbands. It lets you select "Rush Production" (for free), which is supposed to be 1 day, or "Standard Production" (3 day). If you select "standard shipping" it would lead you to believe that it will take about 6 days to receive the order. I even paid extra for US production partially because it it says "prime delivery". So I finalized the order 16 days before our event.
But when I called almost a week after my order was placed, I was told that I'd have to pay an extra $130 for rush shipping because production takes 10 days and shipping even longer (they estimated 25 days total!)
What a scam! I wouldn't mind receiving my package in 25 days if that's what you advertised on the web site, but that's NOT what the web site says. They need to change the drop-down options to accurately reflect the ACTUAL production and shipping times.
I have ordered from them in the past, and the quality of the wrist bands themselves is good. They just need to set expectations correctly and fix the production and shipping estimates!"
"I had to change my order due to a image quality issue. Arnold was extremely helpful and created a great design! Thank you!!"
"it was so easy to manage, and they got what i was looking for , since like 30 days now, all the other companies where seling all kind of advertising products so expensive, i'm in insurance agent and i need this kind of supplies to advertise my business. "
"Ordering and viewing the options was easy and straightforward. Can wait to see the finished product."
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello Sven,
We apologize for any confusion caused. However, please note that it is stated in our terms that "When you place a rush production order but then opt for "normal" or "ground" shipping method, please be advised that the delivery date will only be "estimated" and not guaranteed, as shipping companies do not offer guarantees for ground shipping. Ground Shipping will take anywhere between 3 to 7 business days when shipped inside the continental US." Standard/Ground shipping times are only estimated time-frames that do not guarantee any delivery deadlines. We humbly apologize for any inconvenience due to this, but this is disclaimed in the agreed upon terms. Note that no deadlines were mentioned in the comments section of the order. Nonetheless, your rush upgrade charges have been paid for and your order has been shipped out for scheduled delivery to meet the deadline of 4/2. We truly hope you will like the products. As a token of goodwill, we are willing to reimburse 10% refund on the additional shipping charge. Please contact us back to opt for the refund.
Regards,
24hourwristbands.com.”