"This is the second time we are ordering, and I will be ordering again. "
"Easy, affordable and quick. "
"The website was very easy to use however I didnt find the online chat person very helpful. I am excited to see the final product when it arrives! "
"Neal was a great help. We have been a customer and we will continue to be one. Thanks."
"I ordered printed wristbands for a summer camp we run. With the shipping route I chose, the arrival disclaimer was up to 3 weeks. However, I had them in 1 week! I was so impressed with the quality that I've ordered more today. We'll certainly use you again for future orders."
"On line ordering was a bit difficult to find answers to size, imprint, etc. Calling and speaking with a live person was much easier and more efficient. "
"It was super easy to navigate and set up the files. Prices are great and looking forward to seeing the products I have ordered.
"
" Customer Service is seriously lacking with this company. They Chose to blame the customers for their mistakes! They blame them and then still do not get them the product that they paid for on the date promised by their customer service department. Oh and don's ask for a Manager because you will be told that your problem is not big enough for a manager and that there is nothing the manager can do to help you! So if you want to be blamed for there mistakes be let down, and not get your product when you need it use this company!!!!"
"Always use this site! fast shipping and great products!"
"This is not my first time with 24hrwristbands/imprint.... I love the design app tool and my stuff comes out just as i need it to do. "
"I love their ease and customer friendliness of the online ordering interface. "
"I placed my order. As I hit send, I realized I forgot the coupon/promo code. I called immediately. At first I was told by Sammy that customer service needed to put it thru that it may or may not be put thru. I was said why not. He said no it should be. I asked if I should cancel the order and redo. He said nono. It should go thru. I can monitor on the website. That is what should have been said to begin with. I will be monitoring to make sure it does go thru. Brenda"
"This is my first time utilizing this site, and it is very easy to navigate. My hopes are to be extremely pleased with the production of my order when it arrives. Thank you in advance for your prompt service and professionalism."
"ALwas ships quick and arrives in perfect condition....never an issue!!!!!!!"
"This was my initial experience with this company. The website is people friendly, easy to maneuver; however, I had a question regarding customizing my order. Thomas was the associate that received my call and he was so patient and helpful. He actually remained on the phone to ensure I was comfortable with my order prior to finalizing the order. I pray the ordered product, (date of delivery also), is as great as the customer service I received."
"Walter helped me and he was excellent. He was very patient and even gave me 10% off my order. We will definitely be ordering from here again!"
A rep from 24HourWristbands, 24hourwristbands, has responded:
“Hello Regina,
We humbly apologize for any confusion or inconvenience. We see that you placed the order with standard turnaround times, which as per our terms do not guarantee any specific deadlines as opposed to rush production+rush shipping options. Standard time-frames only give an estimated turnaround time. Although we have policies under in-production cancellation, however, as the items were for an event and will not reach you within that date, we have duly cancelled the order as per your request and will be providing you a full refund, with no cancellation charges, which as per our terms the customers must pay if the order has been partially/fully produced. You have accepted this as a settlement to the issue. As an extended courtesy from 24hourwristbands.com, we would also like to offer a 10% discount on your future order should you choose to place one with us. We hope this is now resolved. Thank you and have a nice day.
Regards,
24hourwristbands.com.”