"Very satisfied. Got email when everything was said an done. Didn't have to wait on anything or find out bout it my self. It was sent to me right away. THANK YOU. "
"After placing my order I waited for the email to come back asking if I was willing to pay the extra shipping cost (I expected between $100-$200 and was willing to pay it). I received a message an hour later telling me that because it was oversized I needed to authorize the extra shipping charge by clicking on a link I the body of the email. I clicked on the link and it led me to a $1000 shipping and handling fee that I needed to add to my cart in order to proceed. I thought that price was a bit extreme and canceled my order. A little later customer service sent me a separate email asking if I wanted to proceed I told him that I wasn't happy with the exorbitant cost of shipping he answered back that I didn't know anything about shipping and it's the price I have to pay for living in Alaska (I only wanted to ship it to Washington state). After a few insulting emails back and forth I ordered the same parts from a different company and had them ship it 2 day air to my front door for $327.00. "
“There seems to be some confusion. Shipping of orders over $99 to continental United States is free. If you want to ship two very large fifty pound boxes to Alaska - additional freight charges will apply.
You did decide to cancel your order, which is always your choice. Your credit card was never charged and order never processed. Strangely you insisted on following that up with several insulting emails to us in addition to this review. There is really no need for that, and if another company's pricing suits you better, you should definitely order from wherever you feel is best for you. ”
"Great very nice prompt services!!! "
“Thank you for the positive feedback.
We really appreciate it.”
"The absolute best order experience and delivery ever done online!!!! Keep up the great work!!!"
“Thank you for the positive feedback.
We really appreciate it.”
"My experience was very good. Friendly, courteous staff."
"I ordered the bullet faring for my motorcycle and nowhere on the product description did it say I needed a mounting kit, I assumed it was included with the order. I got a call from them a few days later saying I would also need a monitoring kit, that was helpful and I did order the mounting kit, but it would have been nice to have known that when I initially ordered the product , that way it wouldn't have been delayed a day."
“Stuart, right on the product page in the description for this item it reads "Custom fit, model-specific Memphis Shades Trigger Lock Mount Kit for Bullet Fairing available separately", with a link to the mounting kit. Also you placed the order Thursday evening and we contacted you by phone the following morning (not in a few days as you stated). Sorry, but we are kind of sticklers for facts.”
"Ordering was easy. Still waiting on my product. Think it's suppo to be in today tho. Website was easy and a lot of product to choose from"
"Bought this seat cover for a 2002 Arctic cat 400 4x4 and it fits great. It took about 5 minutes to put on and it looks great. "
"Great price. Great delivery. "
"Smooth transaction... Thanks!"
"For 500 dallors u would think you could get the parts right"
“Patrick, you ordered "Cylinder Works Cylinder Kit Standard Bore (11.3:1) for a 2006 Arctic Cat DVX".
If that is not what you received, please contact us so we can correct this for you.
Mistakes can happen in the warehouse, however they are extremely rare and its extremely unlikely you were shipped something other than what you ordered - and we are guessing since your approach was to post a 1 star review instead of contacting us, there was really no mistake on our part.
If you simply ordered the wrong item, you can always return it within 30 days.
”
"Fast delivery easy transaction"
"Part was exactly what I was looking for "
"Received order in two days! Amazing "
"This is exactly what I needed... quick delivery, exactly as described, great quality, easy to install and works perfect!!"
A rep from Adept Powersports, adistribution, has responded:
“Thank you for the positive feed back.
We really appreciate it.”