ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-11-04

"Best price. Fast shipping. Great product. Happy with purchase."


Verified
4/5

2015-11-01

"My experience with two wheels pro. it was awesome"


Verified
5/5

2015-10-29

"Good prices and fast delivery!!! Thx"


Verified
5/5

2015-10-27

"great job fast service quality parts"


Verified
5/5

2015-10-26

"Got some stuff for my kid's CRF50. Fast shipping - what else can you ask for."


Verified
1/5

2015-10-24

"I ordered a piston kit for my 2008 Suzuki Hayabusa and in the description it mentioned which bikes that the kit didn't include the head gasket for which my bike was not on the list. My order arrived and I expected for all the parts to be in and ready to reassemble. When I opened the box, no head gasket and now I have to purchase a head gasket again to get my bike back together. Very frustrating. It stated on your website which particular bike does not come with a head gasket, which my particular bike was not on the list. Why advertise something that is wrong. False advertisement? "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-10-26
A rep from Adept Powersports, adistribution, has responded:

“Unfortunately this particular Wiseco brand piston kit does not include a head gasket.

Not sure why you need to accuse us of false advertisement. We do not manufacture or package this kit, and unfortunately the Wiseco catalog had incorrect / unclear information on this kit - which we of course corrected now on our website. We have no intent or need to "false advertise", we have already told you we will provide you a prepaid return label to return this for a full refund - so we are not clear on why our company needs to be "bashed".

In fact Charles Mackay from Roseville, CA - it looks like you went back to edit your review after we offered you a full refund and added "false advertisement" at the end. Its a shame that customers these days feel they need to degrade honest companies.”


Verified
5/5

2015-10-24

"Excellent info provided on phone consult. Exactly the components I needed arrived in short order!"


Verified
4/5

2015-10-21

"tracking had very limited updates, product was delivered quickly but shipping method and estimated time were not available at checkout, products well packaged and received what I ordered at a great discount."


Rep reply posted 2015-10-27
A rep from Adept Powersports, adistribution, has responded:

“Hi, the estimated shipping time is shown once on the product pages and once again on the shopping cart summary before checkout. Once shipped the tracking number does show detailed information. In this case http://www.ontrac.com/trackingdetail.asp?tracking=D10010844518089”


Verified
5/5

2015-10-16

"The website was easy to use and delivery was quicker than expected."


Verified
5/5

2015-10-16

"Ordered on Thursday, got it on Monday, assembled it by Tuesday afternoon. Took quite a while to take apart the required components of the vehicle, but it was worth it. Great doors."


Verified
2/5

2015-10-13

"I gave all of the proper information of year, size type of UTV when I ordered the soft top, but when I got it, it does not fit."


Rep reply posted 2015-10-15
A rep from Adept Powersports, adistribution, has responded:

“Hi, just give us a call at 800-897-5158 or email us at cs@2wheelpros.com and let us know what year and model UTV you have and we'll gladly help find the correct item to exchange, if the item you received does not fit or just help you with the return.”


Verified
5/5

2015-10-09

"Product delivered as described and fast delivery."


Verified
1/5

2015-10-09

"I placed a order for radiator hoses. Then later I get a e mail that states that they no longer have that part. If you don't have the Part do not put it on your web site to begin with."


Rep reply posted 2015-10-09
A rep from Adept Powersports, adistribution, has responded:

“We do apologize for the inconvenience. Items do get sold out and discontinued sometimes. We hope placing the order and writing this review did not take up too much of your time.”


Verified
1/5

2015-10-07

"The item I purchased had the wrong picture shown I asked them if the picture shown would be the product I got and they assured me it would be. Then when I got it and it wasn't right they want me to pay for shipping to send it back after it was their mistake "


Rep reply posted 2015-10-07
A rep from Adept Powersports, adistribution, has responded:

“Unfortunately this is absolutely not true. In fact you did contact us right after you made the purchase, and we did agree with the fact that the picture on our website was stock photo of the older version of this exhaust. We went even further and emailed you an updated picture from the manufacturer within 10 minutes of your order to which you also replied (hence you read the email and saw the picture we sent). We also updated the website picture of course. At this time you were fully aware of what the exhaust looks like and you decided to keep the order. You are 100% correct about one thing - return shipping would be at your expense if you would like to return this as we made it extremely clear what the exhaust looks like, and you decided to proceed with the order.”


Verified
1/5

2015-10-06

"Everthing was great till i recived the wrong part!"


Rep reply posted 2015-10-07
A rep from Adept Powersports, adistribution, has responded:

“The customer has not contacted us to indicate any issue with their order, instead they post a 1 star review on here. We can be contacted regarding any issue at cs@2wheelpros.com or 800-897-5158. Myron Glick from Lagrange, IN, if you have an issue with the order, please feel free to contact us. You ordered a Front K&L Master Cylinder rebuild kit for a 1997 Kawasaki Vulcan 1500 Classic, if that is not what you received, please let us know.

We would have to assume this person is more interested in posting a 1 star review than actually getting the "correct" item.”