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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2014-05-19

"I will use services again"


Verified
5/5

2014-05-19

"Very quick delivery. Very good price as well. "


Verified
5/5

2014-05-16

"Ordered and arrived quickly. "


Verified
5/5

2014-05-15

"The service was great arrived a day earlyer than expected
"


Verified
5/5

2014-05-12

"These guys know what they're doing: I ordered my EK mxkv 525 chain from them and asked for it to be cut to the factory spec of 102 links. I got an email back almost immediately asking about my front and rear sprocket sizes. They knew that the 102 length would only work if I also had the factory spec sprocket sizes. They double checked for the customer! Since cut chains can't be returned, they wanted to be sure it was right. Can't beat that service! Moreover, they got it out very quickly to me so that I was back on the road in no time. Kudos to them! "


Verified
5/5

2014-05-08

"Fast shipping, great accurate description. Works awesome!"


Verified
5/5

2014-05-08

"Order arrived in 2 days, and at the lowest price I could find anywhere! "


Verified
5/5

2014-05-06

"Everything was exactly how it was supposed to be! Fast service!"


Verified
5/5

2014-04-24

"They took the time to sort out what I needed as it was not your standard order"


Verified
5/5

2014-04-24

"Fast shipping. Great price"


Verified
1/5

2014-04-24

"Very Dissatisfied!
Very Very Dissatisfied
"


Rep reply posted 2014-04-30
A rep from Adept Powersports, adistribution, has responded:

“Unfortunately we are not sure what the cause of the dissatisfaction is - since this order was cancelled per customer's request.

If you have any questions, you can contact us directly by email at cs@2wheelpros.com

Thank you”


Verified
5/5

2014-04-22

" First order came quick . After talking to customer service on second I have a better understanding on y order is taking longer but it ship out in time they said just waiting on FedEx.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-04-25
A rep from Adept Powersports, adistribution, has responded:

“Thank you for your comments.”


Verified
5/5

2014-04-16

"Very quick delivery. I'll buy from them again."


Verified
5/5

2014-04-11

"Best deal on power 2ct i could could
Find free shipping! .. Ordered at 6pm on one day they came 2 pm next i checked the porch for parts id ordered week before only to find out none of them came but what i ordered yesterday did !! A plus service
"


Verified
2/5

2014-04-09

"First they hit me with $180 of shipping after the order was placed, it's been 9 days and I haven't received any correspondence or tracking info from them. "


Rep reply posted 2014-04-10
A rep from Adept Powersports, adistribution, has responded:

“Hi, we apologize if we did not meet your expectations.

It looks like due to the very large ATV (Polaris Sportsman) bodywork panels and several other large items on this order, additional freight fees had to be applied. An option was provided to cancel the order before it was processed or pay additional freight. We also advised that large items that have to ship freight, will take additional processing and shipping time.

It looks like you chose to pay the additional shipping costs and the order will ship in the time originally stated. Once the order ships the tracking number will be provided. Unfortunately due to the size of the products ordered, we cannot expedite the process.”