"yeah they good, no doubt about that."
"Made several orders in the past and has always been a good experience. The player points bonus is a nice idea as well."
"Have pre ordered a few games from here. Always receive them day of release no issues. Very good prices. Epic site."
"very efficient site for buying games with great player points scheme"
"Shop with nice savings in games and has good prices for unusual games."
"Great service, great prices and a great selection of products. Highly recommended."
"buy loads of games from 365games next day "
"Great cheap prices. A++++++"
"only just ordered so can’t comment on delivery times but the ordering process was nice and simple "
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I bought a lot of games on PS4 and Vita here. Great prices, very fast shipping to Poland, I recommend!"
"I ordered a white Xbox controller from them as a Birthday present for someone, so a fast reliable service was important. Today I received an empty cardboard sleeve wrapped in polythene with a note from Royal Mail. But the main issue is that the package clearly wasn’t securely wrapped, there was no tape at all, and the glue on the cardboard hadn't stuck. The packaging wasn't damaged at all, so it hadn't been roughly treated. The box was just inserted in a cardboard sleeve which relied on inadequate glue fixings, and had obviously just slipped out in transit. I spoke to Katie in customer service and she was adamant it wasn't their problem despite the evidence on my desk to the contrary.
I've worked in customer facing companies and things do go wrong sometimes, but it's not about the mistake its about how you deal with the problem, and not taking ownership is not the solution. So I now have to make other arrangements for a Birthday present before tomorrow. VERY POOR CUSTOMER SERVICE."
"365games printed the wrong price on my package, so that when it arrived I had to pay taxes and import fees.
This would not have been a problem if they had written the price I paid on it, or included a shipping slip, which they dont.
I contacted customer support that informed me that they were not to blame, and they did not make an error.
She said they write 17$ (weird that they would use dollars) and mark it as a gift, just for the purpose of not getting stopped by customs etc.
I showed them a picture of the shipping label, clearly not stating what i paid, nor 17$. Then they claimed that since this was the pre-sale price it was still not wrong. When i pressed the issue they claimed that there was this "new" rule where it was illegal for them to write a lower value on the slip (I have no idea if they think i was born yesterday or not.. this has always been illegal... AND(!) i did not want a lower declared value, I wanted the price i paid on the shipping label). So now i had to pay taxes on a value larger than what i paid for, which is just silly, and I am apparently the one to blame, for having the audacity to buy something on a sale. Shame on me..."
"I contacted 365games.co.uk to request a returns number which you need to do within 14 days of a purchase.
They took 3 days to get back to me but didn't supply a number. Just repeated info from their page and asked for a confirmation.
I emailed them a day later with a confirmatoon and requesting a number but heard nothing back.
Three days later I sent them another email marked 'urgent' which another three days later haven't responded too.
I would not recommend this company.
Their delivery arrived on time but follow support and returns is very disappointing"
"Good reliable website to buy games and DVDs. Painless transactions, fast delivery, and usually among the cheapest. They also give you back about 1% in player points which you can use to pay for your next purchase."
"Great Price
Great Response
Great Conclusion
Excellent"