"The heater arrived as scheduled, but there was an error message and it did not work. 3 Gorillas customer service promptly responded and I got a replacement in the same day! The replacement has been running great ever since."

"We got a heater and it works great. I had a few presale questions and the staff was very helpful. Great place to shop!"

"A friend had told me that 3Gorillas offered several different refurbished appliances. I was pleased to find that they had the type of heater I was looking for at a really good price. I thought their site was easy to shop and got my order quickly. I couldn't be happier than to feel as though I'm contributing by purchasing a re manufactured product and getting a great deal at the same time. Thanks 3Gorillas!"

"I ordered a Danby Kegerator and it's great! The beer temp is holding at 34 degrees. Very nice! Also, delivery was free and very quick."

"Quick shipping, exactly as ordered and about 1/2 price difference from GE! Great job"

"Great transaction from beginning to end. Courteous customer service and super fast shipping. Item was very reasonably priced. Could not ask for a better deal! I will stalk their "Discount Jungle" weekly."

"The products may be secondhand (and the machine I ordered did have some cosmetic problems to it), but the customer service is fantastic. I ordered a dishwasher from 3Gorillas and - upon arrival - it leaked out of the bottom. Five minutes on the phone with their Customer Service team (and no wait!) had me talking to one of their technicians. A few minutes past that, he had identified the source of the problem and put in an order to have a complete, second dishwasher sent to my home - no questions asked. I can't say how impressed I am - one of the best CS experiences I've ever had."

"GREAT PRODUCTS.THX. WILL BUY AGAIN."

"Every thing was just as advertised and took about seven day from order to my door."

"I was very impressed with 3Gorillas.com speed and efficiency on the delivery of my item. Their customer service team was helpful and polite and answered all of my questions with direct knowledge of the product. I was very impressed with their effort and would not hesitate to purchase for the Gorillas again."

"Yes, very satisfied with our item and service! "

"I ordered a Danby wine fridge. The price was good and was delivered on time. The fridge was delivered in mint condition and is working well."

"Worst customer service I ever encountered! Did not receive any operations or assembly instructions with the 200 dollar a/c! "

"We bought the Haier 65 Pint Energy Star Dehumidifier HDN655E for our basement and it works as advertised. We searched everywhere and this just was the best deal we could find. We had some concerns with it being refurbished but we have had 0 issues. We were very surprised how easy 3Gorillas.com was to work with and gave us emails to keep us posted on our entire sale process. We ordered then got our items 2 days later so the it wasn't long and they have been very helpful, we even bought an extended warranty that I hope we don't have to use :)"

"very bad service, do not send items as described.
had to order twice the same item which arrived broken"