"I ordered on line 3Gorillas.com. It was just a horrible experience. First the Portable air condition failed after 6 hours running, then to return this item, I had to email first, they would let me write to them. They finally gave me a tag to return this. I threw away the original box, had to pay $$ and try to do the best I could to load this 55 lb. item into the box. then it took them 3 days to send a tag to return it, then FED-EX kept missing the call, so they said. Finally today they picked up this piece of garbage, so disgusted, will never buy online again for anything over 10lbs. Lesson Learned. Don't think I will get my money back. "

"First-time customer and I am 100% satisfied. I ordered a part for a range/oven and selected the free ground shipping. The part arrived in 3 quick business days, carefully wrapped in ample packing material. It was advertised for 60% retail, brand new, in stock - and it was. No BS. I won't hesitate to shop here in the future. "

"Customer service is alive and well. This company works non-stop. All questions were answered in a timely fashion. I was hesitant to purchase a major appliance online, however my GE Monogram single oven arrived in perfect condition and I saved a bunch! Thanks 3Gorillas.com !"

"Excellent seller with outstanding deals. Purchased a GE Trivection double oven with assistance from Kristine who went above and beyond providing information and email correspondence. Fast, secure, and safe shipping. Highly recommend this merchant."

"Excellent experience! Matt in the Sales Department was awesome!! He provided great service, checking their inventory personally to confirm their available stock. Shipping was quick (same day), and I received the order within three days. All was exactly as we had discussed. I only wish that they had had more of the item I purchased in stock. I definitely would buy from 3Gorillas.com again without any hesitation."

"Admittedly, I was skeptical about ordering from an online reseller. I have to say that we are more than pleased with our purchase from 3Gorillas. We purchased a double wall oven, warming drawer, 36" cooktop, trash compactor, and ice maker, all KitchenAid brand. The items all arrived in perfect shape and were packed far better than I would have done it myself. Matt was a pleasure to work with - went the extra mile when I became apprehensive about a part they were waiting on (trash compactor handle). Would order from them again without hesitation."

"This is a great company. They offered a Kitchen Aid dual wall oven for $1300. It was shipped and arrived quickly, however, damaged. I sent photos, and they replaced the damaged parts immediately. Matthew is an honest guy with high integrity, who worked quickly and generously to resolve all of the issues. I would do business with them again in a second."