"Very happy with the product, however, there was very little communication from the time of purchase to delivery. It would be better if customers were updated of the progress. I needed to contact you in order to find out what was happening.
"
"I have used 42 St Photo before and found them excellent. This time was not exception. Indispensable pre purchase advice, easy to order online on their website and brilliant updates up until delivery. Lens described aptly. Price-matched with nationwide stores; great value. Great transaction and highly recommended. "
"I was torn between a few cameras, so I chatted Jonathan via live chat who helped me decide the best for my needs. After placing my order, I was well informed about the status of the delivery and the process. Camera was packed very well and arrived before time - just in 5 days from the purchase. Everything was as described, new, genuine, in original box, and working perfectly. I definitely recommend buying from 42nd street photo, Very happy with my purchase and will certainly not hesitate to return in future or recommend to family or friends. Keep up the good work guys!"
"Top-Shelf Service! Excellent help and advice, I was grappling with which combination of Lens and camera but attained valuable unbiased advice with no pressure to buy which I appreciate. Jonathan who helped me had a pleasant and fine attitude went the extra mile than merely acting a sales assistant. I have not received this level of service in many years and would wholeheartedly recommend the team and especially Jonathan. "
"I am very happy with my new camera. I have been taking pictures every day since receiving the camera. 42nd street photo is a wonderful company as they really packaged my camera well and are very concerned that I liked my purchase. I will buy from them again.
"
"I contacted Kate in New York, and the lady who I spoke to was humorous, courteous and patient. She quickly found the Nikon z mount adapter after searching the entire stock in New York. It arrived promptly and does seem to be in very mint condition. Thanks to 42PHOTO. "
"I have ordered several cameras and lenses over the years from 42nd street photo. I recently needed to replace my old camera, I started looking for where to purchase my new camera. I looked at several vendors and settled on 42nd street photo because they had the best price. I placed my order and it said it was backordered but should be in the following week. To my surprise, my new Sony Alpha a7 III camera arrived 4 days later. Thank you to 42 photo for the great price and super fast shipping. The packaging was also great.
"
"My transaction was a trade-in of my old camera gear. Their offer was super competitive against their mainstream market rivals except Robert Camera who had higher rates but unfriendly terms. The transaction was faultless, the offer was retained and money sent 12 hrs later via PayPal on 3/2/24.
They also cater for shipping.
I'd defintely use 42 street photo again,"
"Purchased my Nikon Z50 camera from 42nd street photo and I have to say the whole experience was a pleasure, the camera arrived on time and well packaged. The customer service from these guys is 2nd to none and I will have no hesitation using them in the future.
All in all an excellent experience 5*
"
" I just missed out on a bargain deal of a Hasselblad camera body but it was partly unpredictable. 42PHOTO patiently honored the discounted price, tracking down on a camera for me and dealing with the sale quickly, efficiently and courteously, even though they had to process the sale in a complex series of transactions. The product arrived a day or two later, well packaged and polished. First-class service and I'll definitely buy again from this team. "
"Product is impressive and a game changer for my optical equipment. Works as described, impeccable and flawless. "
"Website navigation is easy. Communication with customer service was beyond my expectations. I kept receiving confirmation messages from them every time my order status was changing. Delivery time was sooner than I originally expected. My new Nikon D750 camera arrived in excellent condition. Excellent shopping experience!
"
"Well I bought the Sony Alpha a7R III camera from 42nd street photo. I ordered it, and within minutes I got a receipt through email. They kept me updated from shipping to arrival. Everything came on time and right to my door, with FedEx. Packaged, sealed and neat!! I highly recommend. Thank you
"
"The used 28-70 f2.8 Nikkor lens is better than described, arrived well-packed, ordering was smooth and the whole process was slick. 42 Photo always packages items meticulously to avoid any damage in the post. I'd definitely use 42 Photo again. Can't fault the service "
"I found the staff at 42nd st Photo very responsive and attentive to my questions and needs responding very quickly with a Davis & Sanford tripod that exceeded my expectations in landscape and outdoor photography. I have used them over the years and had no reason to complain they have always been very knowledgeable about the product I intend to buy. "