"I ordered a product currently discontinued by the manufacturer. 4AllVitamins offered a good price. The product took a little while to arrive, but it was fresh and just what I needed."
"Despatch took over two weeks. No email to say there was a problem. Won't be using again. They clearly don't have any stock, just order it in from somewhere else and ship it on. Terrible service."
"No bad experience with this company. I received my order in almost 2 weeks. I had a question for the company and they answered promptly. I will definitely order from them again.
Great service! "
"I was a repeat customer at All4Vitamins until this order.
I waited nearly 2 months for a 30 days supply - one bottle.
If I would have been informed, I could have made other arrangements.
It was only AFTER I contacted customer service that I was informed of a delay, for which I was given no reason."
"Our order arrived at our home in Canada on Jan 16th. Coming across the border I figured this was fairly good."
"Excellent pricing.... excellent shipping arrived undamaged...and fast delivery"
"4AllVitamins has a great selection and good pricing. I know their shipping times are slow to say the least. Now I know that their customer service and returns policy are terrible. They mixed up one item on my order and sent me something entirely wrong. I thought 'No big deal'. Well it turned out to be one. I called to get the correct item shipped and the woman told me that depending on the price of the incorrect item, they may just write it off or they may send me a return label via email. Two weeks later, I still have no replacement and no email. I call back and have to leave a message. No one calls me back. A day or two later, I call back. Now a woman reads the notes on this order and explains that they don't ship the correct item until they receive the incorrect item that they shipped! Keep in mind, the item I ordered is $9 and the item they sent me is $4.90. What idiot came up with this sort of customer service policy? You incorrectly ship a $5 item instead of a $9 item and the customer has to wait for a return label in order to return the item before they will send out the correct item!? So, in order to ensure they get their $5 product back they will now lose my hundreds of dollars of yearly purchases. They would have paid at least that much in my return shipment and for shipping out the actual product I wanted! This is no way to treat customers when you screw up.
I guess I lose in the end because now I have to pay more locally for the items I would have bought through 4AllVitamins. At least I will have someone I can speak to and be satisfied that I am helping a local business."
"Excellent product and fast delievery."
"I was glad to find the tea I liked. ordering was easy and it arrived in good time."
"Finding the perfect proprietary brand (Glycomarine) at a great price with very fast shipping makes my life far easier. I am pleased to use 4AllVitamins for my supplement needs."
"I ordered 6 boxes of tea and one big box of tea which I consider to be 2 boxes. The total with shipping was $22.43 which amounts to $3.20/box. That is a good price but it is not a great price. The teas were Celestial Seasons. But after all that I am very happy with my order. I love the teas. They are all holiday flavored. I made Iced Tea with them and it is great. "
"The service was wonderful, I received my items in a very timely manner. I'm making this my to go to store."
"Good prices, fair shipping speed and delivery"
"Excellent seller and product "
"They don't care about customer service, communications or shipping in a reasonable time frame. I will never order from them again. It took 3 weeks to receive my items. I never received an order confirmation after placing order (they blamed this on AMAZON); regarding delay they said they were "backed up", and apparently they don't write to let you know of delay either! 3 strikes!! As a first time customer, and having just found their website, with no order confirm, I began to wonder if I had placed an order at all because it took so long! At which point I could not recall their name, and purchased the items from another company. THEN I received the shipment. When I called and wrote the company to ask them to free shipping for the return, they refer me to their "return policy" which means I would have to pay for shipping and a "restocking fee" So now, my policy is NEVER ORDER FROM 4AllVitamins.com AGAIN!! "