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Verified
1/5

2021-05-19

Bad deal all the way around

"I get we are in “trying times” BUT don’t list parts as “In stock and ships today.” Only to find out a week later that you don’t have them and won’t for at least another month. The way I found this out was with an HOUR LONG phone call with 4WD and then I called manufacturer. Over 50 mins of that call was being on hold with 4WD. Now I’ve received my 3rd email trying to sell me the same tires they don’t have in stock. BTW they are still listed as in stock and ships today on site. Still don’t have tires. 4WD Phone guy told me they would email me when they ship them and we don’t have any. So not a good experience. "

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Verified
5/5

2021-05-19

Great customer service

"Lance provided great customer service with an 18 item order today. Very knowledge of the parts this company carries. "


Verified
1/5

2021-05-18

Terrible service

"Ordered a month ago and still have not received."

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Verified
1/5

2021-05-18

Never again!

"I sent back an item, haven’t heard about my credit. I have another item to return and sent to emails haven’t heard back from them on that item to return! "

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Verified
1/5

2021-05-18

Horrible

"I have tried to call several times to get a refund on a cancelled order but the wait times are horrible. "

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Verified
5/5

2021-05-18

Offroading here I come

"Very great b brands for lowest prices guaranteed."


Verified
5/5

2021-05-18

Excellent service!

"The first time I ordered this item it was out of stock and I did not realize it. They were great about canceling my order and very prompt. When the item came back in stock I was notified and placed my order. Shipping was fast and free, and I am very happy with my transaction. "

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Verified
5/5

2021-05-18

easy & quick Love it!!!

"ordered parts online and got them 3 days later. Awesome quick service!!!"

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Verified
5/5

2021-05-18

A real bonus!

"Unbelievable Service and dependability. 5 star experience, gave me a big fat one..."

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Verified
2/5

2021-05-18

"Your stuff is way to expensive x2 "


Verified
5/5

2021-05-17

UNWANTED

"TO MANY POP UP'S TRYING TO CATCH YOU ON SOMETHING"


Verified
5/5

2021-05-17

Very handy and saved me a pile

"Very handy with a quick online search and it saved me a pile of cash!"


Verified
1/5

2021-05-16

Frustration

"I ordered a hard top for my Jeep Wrangler approximately 6 weeks ago. I have already paid for the $2200 top from Rally. I thereafter received a couple of emails from 4WD saying that Covide 19 matters were delaying delivery. About 2 weeks ago I received an email saying that 4WD could not make the delivery so the manufacturer would deliver the top. So far I have not received the top and I don't know what the manufacturer is doing. I don't have a number to call to connect with the manufacturer and I have not received any emails from the manufacturer. I had decided to call 4WD tomorrow (May 17) and then I got this email. Given the circumstances, I'm also considering whether to ask AMEX to cancel the purchase. This has been a very frustrating situation and I still don't know when, or even if, I will receive the new top. At the current time, the Jeep isn't drivable due to the soft top I had before letting in rain. Fortunately I have a second vehicle but I would like to get my Jeep back to speed. Please let me know what is going on. My phone number is ***-***-**** and my cell is ***-***-****."

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Verified
5/5

2021-05-16

Quicky

"It was quick and easy!!!!"


Verified
3/5

2021-05-16

No discount applied

"Website said as a new customer use 4WD10 when I tried to apply it said discount not available on this item felt it was misleading "