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0.00/5

Verified
1/5

2021-05-06

Never arrived

"It never arrived, no communications whatsoever…"

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Verified
5/5

2021-05-05

Easy peasy nice and breezy

"What an easy website to navigate and place my order, even on the iPhone."


Verified
5/5

2021-05-05

Easy & Fast

"Looking forward to a new look
"


Verified
3/5

2021-05-05

Radio Silence on "Price Match Guarantee"

"I purchased a set of tires from 4WD and the shipping was fast, very happy with that. However, I came across the same tire at a lower price and the seller offered free shipping. 4WD's site said "Free shipping" for the tires, but it was added to my overall price. I called a rep and they said their online system still shows it as free, because they never updated it to show it's not. I wanted to discuss the price match so they transferred my call and I was put on hold for over 10 minutes before I hung up. I then went through the online process of the price match, but NEVER heard anything back. Been a few weeks now.

I'm not one to write a review like this. Granted, I still paid a good price for my tires, but it's the details that made me write this. I've been shopping at 4WD for over 20 years. Still will most likely.
"


Verified
5/5

2021-05-05

Very good service

"The whole process was very easy to do, and let me know if this would fit my vehicle or not."


Verified
5/5

2021-05-05

Luv poison spyder

"Cool products.fairly easy installs.looks badass."


Verified
5/5

2021-05-04

"Very happy to find my parts "


Verified
1/5

2021-05-04

Worst On-line Purchase Ever.

"My purchase was for 2 items. The first item arrived in 3 days. I requested when the second item would be shipped - no answer. I then found the second item from another source, was delivered and discovered that while the unit is advertised as "Universal", it is not and would not work with my vehicle. I notified 4 WD that I could not use the product and requested (as it had not shipped) that the 2nd item be cancelled and issue a refund to my credit card. No answer. I attempted to speak to customer service on the phone. After 1/2 hour waiting, a message was given that there were 25 callers in front of me. Again, I contacted 4 WD via email, with the order number as the subject. They sent me an email today asking for the order number. These are the most incompetent people I've ever dealt with. Anyone who purchasing anything from thsee guys are fools."


Verified
5/5

2021-05-04

Smittybuilt Winch

"Searched the internet the lest expensive place. Replacing one Ive had since 2006. Just gave up the ghost but served me well for a long time. Fast delivery and they had a discount code to boot!! "

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Verified
2/5

2021-05-04

site is glitchy and payment is difficult

"Trying to use the PayPal interface is difficult and glitchy, I almost gave up on a 1200 sale because of it.. "


Verified
2/5

2021-05-03

Missing Item

"I received all but 1 of the items I ordered. Unfortunately the 1 item that was missing was a very important item to complete my order. The customer service was no help as to where my item was. I waited 2 weeks and then canceled the item because I had to order from someplace else. Now one of the parts I did receive will not work. I do not want to pay for the return shipping so I am stuck and out of money for the item. "

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Verified
5/5

2021-05-02

Solid company to order from

"Ordered plenty of items from this company and the pricing and availability is always where I expect it. Will continue to do business with 4wd."


Verified
5/5

2021-05-02

Gotcha

"Best part store ive been too"


Verified
5/5

2021-05-02

Jeep jeep heep

"Always a ez way to spend money but pleasurable items in stock and fast ship"


Verified
5/5

2021-04-28

RESTORING MY CJ7 - 1983

"AWESOME CUSTOMER SERVICE!"