"We have a 4 seating sofa. Our dog chewed through some wires and the main motor has to be replaced. I called and and spoke to Richard about the problem. Ge was patient and knowledgeable and very kind with my many questions and concerns. He found the part I needed and ordered it for me and had it sent out. Within minutes, I got an order confirmation and a copy of my original order for the sofa from four years ago. He was absolutely wonderful and I enjoyed speaking with him. He gave me the name of a local company that could replace the motor for me . Thank you Richard, you saved the day!!!!!"
"The entire process from ordering my theater seating to getting follow-up customer service has been absolutely fantastic.
Upon my initial order, 4Seating reached out letting me know of a shipping delay, my options, and helped to coordinate delivery that worked for me.
Once I received my seats, there was a minor issue and an inquiry that I had in terms of the seat accessories. Megan from 4Seating went significantly above and beyond to help me out and did so with care and truly understanding what I was looking for.
It’s a no-brainer. Buy from 4Seating!"
"I recently purchased the Seatcraft Rialto home theater seats, and I couldn’t be more impressed! These seats are incredibly comfortable, with plush padding and great lumbar support, making long movie nights a breeze. The reclining feature is smooth and easy to adjust, and the cup holders are perfect for keeping bottles and remotes within reach. The quality of the materials is top-notch, and they add a touch of luxury to my home theater setup. I highly recommend the Seatcraft Rialto to all my friends and family looking to upgrade their movie-watching experience!"
"Was able to get right through to Megan who quickly guided me to parts I needed and set up delivery time for my items. Hassle free and very helpful and polite. "
"My loveseat is extremely comfortable. Love the amount of storage. "
"Called customer service and Richard Valdez helped me and addressed my problem immediately. He will be sending me another chair. I recommend this company to everyone "
"My chair was busted and they made it right. Excellent customer service. 5 "
"Zack, was so personable and professional. He could have sold me the whole store. He was able to answer all my questions and even went through and gave me pros and cons for to help me make a decision on which products I should purchase. I would recommend this company to any looking to step up their movie room."
"I've had these seats for less than a year and I've had a few issues. But, I've had no problem getting someone on the line and getting it taken care of. "
"Claira answered all my questions, no pressure, even called up back to order when the delivery would happen after our trip. Great service."
"I would like to thank Bob Wheelan at 4seating with assisting me with my theater seat purchase for my basement theater room. Bob did not try to "oversell" me products that I could not afford. He made honest recommendations, took in to account my budget size and space of my theater area and recommended the BEST seats affordable for me. They arrived on time and far excited my expatiations! Bob had great follow up contact to make sure I was pleased with my purchase. I plan to buy 4 more seats in the coming weeks and will reach out to Bob for assistance in completing my home theater. "
"I contacted 4Seating in November 2023 and spoke with Zack. He helped me navigate the website and to narrow down exactly what I wanted. I wasn't ready to move on the order at that time. Zack kept in touch with no pressure, just making me aware of sales, and I've finally placed my order today."
"I ordered 6 diamante chairs with sound shaker equipment from Joseph. Everything arrived sooner than expected and as viewed. They are very comfortable. I had an issue that was on my end due to me having sonos surround sound but hot with Megan and she got me fixed up she was great. Over all the experience was smooth sailing. Thank you guys."
"Manny did a great job. Got me the replacement part I needed at no cost. I continue to enjoy my home theater sectional from 4Seating.com."
"If you are in the market for top of the line theatre chairs with unbeatable price, this the the place to be. Zach was very helpful and patient throughout the entire process. I highly recommend this store."