"I called having an issue with my seat and the customer service representative was extremely helpful and solving my issue. Thanks, Megan!"
"Ordered my sofa direct from 4seating. Communication and service was exceptional.
The Shipper XPO not so much, had major issue with them.
When I did get my sofa, we had a little issue, and after emailing 4seating, Megan responded quickly and had our issue resolved in less than a week! It was Fantastic!
Megan exceeds expectation at customer service and 4seating is excellent as a company. 5 Stars!!
"
"Megan was extremely helpful in getting new power supplies and even worked with me on the price since they both went simultaneously. Thanks!"
"Even though I bought 8 recliners of Seatcraft Diamante from Amazon, 4seating.com provides the customer service for Seacraft. One malfunctioning recliner was easily replaced once the video for the malfunctioning recliner was sent to 4seating.com. Excellent customer service. Nobody should worry about any quality issue for Seatcraft products. The company makes sure that its customers are happy with the quality of its products."
"Easy communication. Knowledgeable service rep.
Completely satisfied!"
"My husband & I ordered 3 pieces of furniture, they arrived & were set up.
My husband realized all 3 had different colored Cup Holders afterwards
I called & spoke to Manny yesterday, he started the replacement order for our Love Seat.
Today Megan followed up with a phone call, clarifying what we wanted to replace, she double checked the amount needed & placed the order.
I really appreciate both Manny & Megan giving such “Wonderful Customer Service”!!
The Furniture we ordered has been Wonderful! Thank You for the Great Follow Through!"
"I have 2 sofas from them and they are both wonderful. I had to order a new back rest today (due to puppy damage lol) and the girl who helped me with it was awesome! Just great customer service, took care of everything I needed and gave me all the details of my order. She even got me a great deal on the new back rest piece! Thank you Megan for a wonderful experience! "
"Gone are the days where you can walk in to a local store and test something out that you want to purchase. I find myself hip with the times and down with technology, but I still love the opportunity to touch and see something before buying. Buying a high dollar item like theatre seating especially. I have waffled on this idea for quite some time but during this process, I found my sales guy Zack F and he made the process extremely easy. He was there to answer my questions, even the dumb ones. He was not afraid to give me his personal opinion and was not concerned about upselling me in any capacity. He was a straight shooter and led me in a direction that made this process easier than I could have desired. The days may be gone where you walk in to a story to touch and see an item and I am ok with that when you have partners like Zack F leading the buying process. Super excited to receive my new set. "
" Wry nice and creative as I was unable to get the configuration I needed online. Alex made it happen"
"Far and few between do businesses offer this level of service. I feel like I picked a great product and it was the icing on the cake to purchase with Zach. He was knowledgeable and feel as if he advocated for me to get what fit my exact needs, "
"Just now placed the order, so haven’t received the product just yet, BUT Alex was very patient, accommodating and pleasant throughout the order process. I pretty much had my mind made up as to the items I wanted, but Alex was helpful with my final questions and followed up by email very quickly with add’l info and a quote. Hopefully the products will also exceed my expectations!"
"My rep was Zackery. He was knowledgeable and answered my questions. "
"Fantastic customer service "
"Wow, I had a bad led cupholder and when I called it to get it warranty replaced, not only was the new part shipped out the next day, I also received a YouTube video and full explanations by my rep, Megan. Keep treating your people right and you can tell these people love working at 4seating."
"Megan did a fabulous job !!
She was well educated and informative about her product and the 3rd party that will deliver my new couch!! After speaking with Megan, it made me more excited about my delivery!! Megan, thank you for you kind assistance!!
Lisa Ali "