"I received what I ordered promtly and without any problems."

"Normally make all purchases at NewEgg.com but they didn't have Windows 98se so I purchased from 9Software.
Purchase and shipping went fine. Got the item in good time. Item did have the same problem described by others. Glue specks on the CD. It also had a rather bad scratch, but it didn't effect the reading.
Overall they seem to be a good company, I do prefer to get items that don't seem to be either used or badly treated.

Also you don't get emails about the order. You get one automated email from what seems to be UPS telling you an item from 9software has been shipped.

Their policy is,
You have 14 days to make any return.
Returned unopened items (whether they work or not) will be charged a 15% restocking fee, while opened items are 30%. The only time they do not charge restocking is if you take store credit (unopened items only, how can you tell something is busted unless you open it?). This seems rather high since 15% is a normal restocking fee for ANY item, also if an item is bad from the seller I don't think it is right to charge a restocking fee (NewEgg doesn't), just exchange it. Either just make it a forced product exchange but it is useless and silly to charge one thing for opened and one for unopened.

I will probably buy from again if I need to, but will watch them closely when I do. I just don't trust companies that charge restocking fees if you open their product and only allow you 14 days to return the item.
"

"I was little nervous about ordering from these guys, since they had kind of sketchy revews at the time. But was pleasently surprised with their fast service. I had ordered a Windows ME license and it arrived in less then 5 days via "

"Inspite of all the negatives here I ordered from this company, specially when I found they were only a 2 hour drive from me. I did not order online but called them and did some questioning. The person I spoke to, Crystal I believe, was very nice and seemed quite above board. I ordered a Win98SE disk on April 1, and had it in my hands on April 2 at 11am. It was sent UPS ground but as I live so close it really got here fast! It was packaged well and arrived in great shape and was just exactly what was advertised on their site and what I was told it would be. The disk was a genuine Microsoft disk. Works just fine. After my order I received an email conformation and then a shipping notice with a tracking number. All in all a very good experience. I think I will order from them again. "

"Purchased an additional COA for a customer of mine that already owns an OEM version of Win2K Professional. Arrived as advertised via USPS media mail for less than $3 shipping. I would strongly recommend shopping with www.9software.com for anyone that has a specific software need.

Note: To the customer that posted below that Microsoft said that what they were trying to do wasn't legal, well, no offense, but if you posted your situation correctly, a Win2K OEM CD and Win XP COA stickers would NOT be acceptable, whereas, the Win2K OEM CD and Win2K COA stickers would be. "

"This site is wonderful! Ordered software for really cheap and they shipped it right out. Product as described. Sent media mail, but I got it in 3 days. Would DEFINITELY buy from again!!"

"test"

"BEWARE!!!! NON LEGIT SOFTWARE
As a beginning reseller not knowing what I was doing, I purchased a windows 2000 prof disk and 3 COA stickers for Windows XP. Paid $222 for the four purchases. Started getting suspiciouse about legal issues concerning COA stickers without the disk. Just so you all know, Microsoft doesn't consider a liscenced product by COA sticker alone. Called Microsoft to ask them about the legal terms of just a CD or just a COA.. According to Microsoft both COA and matching original CD are required to be a legal owner of there software and that just one or the other is considered pirating. Microsofts office was egger to have me send in the products for investigation, so they could persue legal issues with #9 Software. I was conned out of $222 of useless cd's and stickers. #9 Software does not allow return on these products, I'm sure because they already know these items are not legal. So don't be a sucker like me.. If your gonna buy an Microsoft OS without a CD, or without a CD, you just as well go to Kazaa.com and pirate it, same story except #9 Software charges money for useless stuff. The CD was okay, but remember not legal... MICROSOFT DOESN'T GIVE YOU RIGHTS TO THEIR SOFTWARE THIS WAY!!! I figure any company that deals in this manner is only looking for idiots to spend money on illigal software products like myself. So of course I will never do business with them again... If you do plan on buying from #9 Software I seriously advise you to make sure your getting a legal edition of the software your buying.... "

"i bought powerdvd 4 from them..since i lost the one that came with my computer it was a good price and the packaging was ok... probably would ahve better if i used ups but i used postal service which was $1.85 and the cd was good no damage and i had the cd-key and got my confirm email and it was over all a good place to buy from"

"Purchased a Windows XP Home COA License. Ordered Monday, received the next Monday via USPS media mail. Product worked great, 800 number phone support with nice peolpe, will buy from again."

"I bought a Windows XP COA License and a copy of Turbocad v7.0 to upgrade from my current Turbocad v5.0 version from #9 Software. The products were just as indicated on their website, they were delivered quickly in a properly packaged box. I installed and activated Windows XP Home with no problems from a Windows XP OEM disk that I use for the latest systems that I have built. The COA came in a handwritten standard envelope which was a little disconcerting but no problem in any case. I would purchase from #9 software again. "

"I really like these guys... Most of their products are OEM but that's just fine because I don't need the warm fuzzy feeling of a retail box and Most software has help built in so that you don't really need a manual... I bought a full version of Win98 SE for 60 bucks... When I found out that the ATI All in Wonder 128 doesn't support it, I bought the WinME upgrade for 35 bucks... This adds a little more time to a clean install but works just as well... I paid $1.89 for shipping each time via USPS... It's a little unnerving waiting and not knowing when exactly your package will come in... However, this is why they tell you if you absolutely must know where it is at all times to go with UPS... I will stick with USPS for under 2 bucks... It only took like a week for it to come in... I would gladly do business with them again... Awesome prices... :) "

"Purchased the IriverSlmX.. on 7/18/02 recieved 7/24/02 great cd/mp3 player whole crap-load of fuctions with upgradable firmware.
I am very pleased with this product and the reseller except for one thing. Never recieved an email with Tracking Info. I had to call them up personally to get that. Shipping was a lil slow but it was FREE=) Thats about it.. great price on this product with free ups ground. "

"I purchased a Windows XP Home Upgrade COA from this reseller for $50. It was shipped one day later, and they notified me by email. Due to the memorial day weekend, it took UPS a little longer than advertised to ship the item, but it arrived exactly as described, well packaged (a small box) and is a great deal. The COA was obviously the genuine microsoft article, and it installed and registered correctly. I am completely happy with this shipper, and will do buisness with them again."

"I ordered their $9 Nero. too cheap to be true but it was a recent version and other said good things about #9 so I did it. With shipping its was $15. However, I ordered 2nd day UPS ($1 more than ground) but they some how lost it. They only charged me for ground so no big deal. well, I got it a day late (UPSs fault, I guess). The worst part is that it is a DAMN DEMO product. It only does 1X burning. This was no where on the web site (I went and checked before doing this review). What a bunch of cheats. The got $15 of my money. Since its a tiny amount of money, I'm not going to waste my time but I hate these jerks and will never ever buy from them again."