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Featured Review



5/5

2002-08-01

"My family got a computer for just under $2000 from ABS way back in June of 1999. We comparison-shopped for it, and of the 20 or so systems from various reputable vendors that we looked at, it had by far the best specs for that price. We have since upgraded it numerous times, and still use it constantly, and it hasn't given us any hardware-related problems. None at all. It has the original sound card, speakers, DVD and floppy drives, power supply, and case, which are still good components today, and the original mobo, RAM, hard drive, Zip100 drive, graphics card, and modem, which, although hopelessly obsolete, still work perfectly. Unless ABS has changed in three years, I'd recommend them over any big vendor like Dell, Gateway, or HP/Compaq."

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5/5

2002-07-20

"so i was looking for a computer for college and after some looking around, decided to choose abs computers...there weren't too many sites that had the amount of options they had for the price and with a good reseller rating. it seems that abs computers, from the lastest reseller ratings posted, seemed to have been providing good service so i went with them. i ordered their abs awesome 3300, the specs are as follows:
lian li pc 65 case
asus a7v333 w/ raid motherboard retail boxed
leadtek ti4600 128 MB video card
enermax 350W PS
amd athlon xp 2200+
2 pieces of kingston 512 MB DDR333 PC-2700 ram
mitsumi floppy drive
intel 56K v.92 modem
lite on 40x12x48 CDRW
pioneer 16x dvd drive (tray load)
soundblaster audigy
corel office 2002 (free with purchase of system)
3com 905CX NIC
Dynatron DC1206BM-L610 heatsink
logitech z560 speakers
windows xp professional
desktop microphone (free with purchase of system)
mouse pad (free with purchase of system)
ok, so as you can see by the specs,the configurations they offer are spectacular, in fact, the system you see above, i did not call the company to make a "special order" for or something, i was able to make that computer right from the online configurator. btw, they also give you free 3 years tech support (only on weekdays, 3 years labor, and then also lifetime labor if you ever want them to install anything else for you, you ship your computer back to them and only pay for the parts.
so i order the computer listed above for an amazing price, (best i could find for a system like that) due to one of their frequent promotions and the very next day after i order it, i see that the price on the same system has dropped even lower. so i call them up and ask them if they can match that new price and they say they'll get back to me. after a couple of days, they get back to me and instead of matching the price they actually make it lower then the new one quoted on the site.
so finally i get the system(the speakers were sent in a separate box since it could not fit in the box with the system, the speakers actually came double boxed which was extra nice) and everything is as described and an extra bonus. all the software for the system comes in a binder already organized. also, there was no switching of parts or anything, everything i ordered was included plus all the cables in the system were tied up for good airflow. the system runs great and the people there are extremely nice. any negatives? no company can be completely perfect....the only two slight problems are whatever operating system you order only comes with a recovery cd, it would be nice if you got the whole thing but for the price the system was i can't complain. also, if i was to ever return the system, any open driver disks results in a charge to your account. these two negatives don't seem to me like such a big deal but maybe to you they might.
if you are considering buying a system from these guys, i would highly suggest it, they do a great job and you won't be dissapointed. i could not be any happier with my purchase from them.
"

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5/5

2002-06-20

"I recnetly bought a processor, case and motherboard. I received it in three working days. the system came partially assembled and after installing my ram, hard drive and such it works fine.
All and all a good experince.
"

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Is consumer focused
Is trustworthy
Is committed to quality products and services
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Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
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Resolving problems
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Customer service resolving problems
Customer service being trustworthy
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Customer service being easy to reach
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5/5

2002-04-23

"I wanted to express my enjoyment to the people at ABS Computers.I orderded the Cheetah system on March the first. Two days after the order I seen a promotion for 50$ off so I called sales and asked if I could get an upgrade on the processcer. George gave me no problem with that request.I took delivery on March the 16.Everything was packed correctly and I got a binder with with all the owners manuals and driver disks.I also appriciate the fact that this computer has non proprietary hardware, whichs lets me upgrade without a hassle.I also like getting e-mails to check the progress of the computer as to when it was built and when it will be shipped.I really think that I got a good deal on this computer.The major computer manufactors should take a look at how your business operates. I think I got better treatment from your company then I did at Compaq.

SINCERELY,

John Spidell
"

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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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5/5

2002-04-20

"I am very happy with the new system I bought from ABS. The Performance 2 is an excellent value with quality components. I especially appreciated the ability to customize the system to get exactly the features I want...something I couldn't get from Dell or Gateway.

The system performed flawlessly out of the box. I have had no driver or hardware problems.
"

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5/5

2002-04-20

"The desktop computer I purchased from ABS 2 years ago is still working flawlessly. When encountering "user" errors the technical support was excellent in resolving the problems. The unit has off the shelf hardware making upgrades easy."

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Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-04-18

"I WAS VERY PLEASED WITH MY PURCHASE OF AN "ALL-IN-WONDER 128" SYSTEM. I HAD EXCELLENT TECH SUPPORT. HOWEVER I DO FEEL IT WOULD HAVE BEEN ADVANTAGEOUS TO HAVE A COMPLETE LISTING OF HARDWARE AND SERIAL NUMBERS FOR ALL INSTALLED EQUIPMENT AND LINKS TO WHERE I COULD GET UPDATED DRIVERS ETC.
OVERALL I WAS VERY PLEASED WITH ABS AND WOULD RECOMMEND THEM TO ANYONE WANTING TO PURCHASE A GREAT COMPUTER SYSTEM.
"

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Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

2/5

2002-03-21

"The system is fast, but it is troubled with many minor problems, and a few big ones. I had to reformat the drive on arrival because of a problem with drivers…. You think they could get this right.

This company has very poor tech support on returns. If you have to return an item, they require you to pay shipping back. They promise you credit if you enclose a receipt of shipping charges, but in my case they never deliver.

Don’t even bother buying their on-site tech service. They will not deliver here either. I have ended up installing both a CD-RW drive and a hard drive that went bad.

There systems are much cheaper than others, but tech support is very poor. If you don’t mind fixing it yourself, and can live with paying for returns, then give them a try.

If you like customer service then look elsewhere.

Would I but again? Yes if the price was right, but that’s because I can fix the things that go wrong myself.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-03-13

"I purchased an ABS Computer Technologies TIGER in Feb. of 2002.

This is a great system. AMD Athlon 2000+, 1.67 mhx, 1024mb RAM, Nvidia GeForce3 TI500, DVD, CD-RW, NIC, Klipsch 5.1 THX speaker sys, Office XP, XP OS, the best of every thing they had. The price of my system was easily over 1,200 dollars below the next best priced manufacturer.

I have had no problems with my system thus far and the service has been excellent. Great sales people and great Tech support. I would highly recommend this company to every one.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site