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Product & services pricing
3.84/5
Chance of future purchase:
3.96/5
Shipping & packaging:
3.89/5
Customer service:
4.00/5
Return/Replacement policy:
4.04/5

Verified
5/5

2023-12-04

Great Customer Service and Products

"Great Customer Service and Products, PERIOD"

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Verified
3/5

2023-12-04

Shipping address

"The final placed order does not show where it was shipped "


Rep reply posted 2023-12-05
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review. We see your order did ship yesterday to a different shipping address than what is the billing address as it was originally placed. Since we cannot give more detailed info here in a public setting we will reach out to you via email to ensure you have all the info you are looking for. We hope we can earn a 5 star review from you as we have not failed in any part to ship and did so within the same day of the order being placed. Thank you for your business, understanding, and support!”


Verified
5/5

2023-12-03

Easy to shop

"It was so easy to shop and check out!!"


Rep reply posted 2024-01-16
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. We see that you have received your order. Please let us know how we can serve you in the future as well, how you like your products you ordered, or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!”


Verified
5/5

2023-12-03

Awesome

"Easy and affordable love it "

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Rep reply posted 2024-01-16
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. We see that you have received your order. Please let us know how we can serve you in the future as well, how you like your products you ordered, or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!”


Verified
5/5

2023-12-02

AR500

"Great buy.
Easy to use website makes it enjoyable to shop.
"

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Rep reply posted 2024-01-16
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. Please let us know how we can serve you in the future as well or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!


5/5

2023-12-02

Best place for free men to gear up.

"Awesome gear. Amazing customer support. What more do you need?"

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Verified
5/5

2023-12-02

Made my day

"Been wanting to upgrade my armor for awhile and this deal made it possable.. love this company "

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Rep reply posted 2024-01-16
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. Please let us know how we can serve you in the future as well or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!


Verified
5/5

2023-12-02

Very nice!

"Love the bigger plates. Glad you offer plates for the sides also. "

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Rep reply posted 2023-12-21
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. We see that you have received your order. Please let us know how we can serve you in the future as well, how you like your products you ordered, or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!”


Verified
5/5

2023-12-02

Excellent experience with great prices..

"Excellent holiday prices. I have studied many different companies and this is the best armor and the best pricing. "

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Rep reply posted 2024-01-16
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. Please let us know how we can serve you in the future as well or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!


Verified
3/5

2023-11-27

Still waiting...

"Order said it would take two weeks to ship. Ots been 22 days now and haven't heard anything back from them yet. No response from customer service yet, been 5 days. We did just have a holiday so maybe that's holding things up. They were quick to take my money though...

Update 12/1/23 - Heard back from from customer service finally. They said it should be shipping within a week. Online it said two week lead time. I've been in the logistics industry for quite some time and a two week lead generally means two weeks until shipped. For AR500 means two week lead means two weeks until we enter our two week processing time. Maybe just be clear and give someone an expected ship date instead so we don't sit here wondering what's up. They did also explain they are working on hiring more staff which as an employer I know first hand is difficult. I'll add a star for them being honest.
"

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Rep reply posted 2023-11-30
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for your review. We appreciate your patience as we manufacture your items and prepare to ship it out. Currently, most armor is made to order and we never cut corners on our processes as we produce a life-saving product. Most armor has a lead time and yours was a 2 week lead time with 7-10 business days processing time to ensure you have the newest products available that are ensured to meet our high standards. We look forward to getting your order shipped to you. We appreciate your business, understanding, and support!”


Verified
5/5

2023-12-01

Returning customer

"I've made several purchases from AR500 and have yet to be disappointed. "

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Rep reply posted 2023-12-21
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. Please let us know how we can serve you in the future as well or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!”


Verified
4/5

2023-12-01

plates

"Overall good , the 20% discount was misleading, could not be applied to sale items."

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Rep reply posted 2023-12-22
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. Yes, the application of additional discount codes to items that are already discounted at significant percentages does not apply. At the top of the Promotions Page, the following is stated in bold text: “Please note: All sales are final and coupon codes do not apply to promotional products. The promotional pricing listed below is limited to domestic US citizens, with a limit of 5 orders per customer.” With such deep discounts on most of our Promotions product page with some as high as 50% off and most being over 45% off that an additional 20% would not allow us to be profitable to keep operations running. The reason why we offer discount codes is to give our customers the opportunity to purchase items that do not have a spot on our Promotions page at discount pricing. Thank you for your understanding.
Please let us know how we can serve you in the future as well or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!”


Verified
4/5

2023-12-01

NY

"Would be 5 start if they ship to NY "

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Rep reply posted 2023-12-21
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. We would love to ship to NY, but the state's tyrannical laws prevent us from doing so lawfully. We took steps to sue the state of NY as we take this threat on freedoms very seriously. We see that your order has shipped. Please let us know how we can serve you in the future as well, how you like your products you ordered, or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!”


Verified
1/5

2023-11-30

I've emailed 3 times with no response.

"I've emailed 3 times with no response. You've taken my money and never sent me my product. I will be disputing the payment if I do not hear from your company within the next two business days."

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Rep reply posted 2023-12-06
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave a review. As you can imagine, we are tremendously busy from the current political climate. We have shipped your order and it is currently on its way to you. We did respond to your email as well, but are just getting to your review. We are currently hiring in Production, Distribution, and Customer Service to keep up with the current demand. We appreciate your patience and understanding as we work overtime to get orders out and respond to the thousands of emails we are receiving every week. We hope you see the value in the great deal that you purchased from us and that will at least earn us a few stars back on your review. We are the #1 direct to consumer body armor manufacturer in the world and that title does not always make it easy to keep up with the demand when thousands of orders flood in. We do our best to keep up with demand while also never cutting corners on our manufacturing processes as we do make a life saving product. We appreciate your business and support!”


Verified
5/5

2023-11-30

Great buy!

"Armored Republic's checkout process is really user friendly. I'd recommend."

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Rep reply posted 2023-12-20
A rep from AR500 Armor, AR500EC, has responded:

“Thank you for taking the time to leave us a review! Thank you for choosing us as your Armorsmith company. We see that you have received your order. Please let us know how we can serve you in the future as well, how you like your products you ordered, or if there are any other products you suggest we should provide on our website in the future. We appreciate your business, feedback, and support!”