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Verified
5/5

2007-01-12

"I have purchased ink from this seller many times. Always great product and very fast delivery. I buy all of my ink here."

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Verified
5/5

2006-11-04

"This is a great store with terrific deals. I recommend it to anyone and everyone who buys ink"

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Verified
1/5

2006-09-08

"Merchant failed to deliver an ink order two weeks after sending me the shipping notice email. Tried contacting them repeatedly but was met with various excuses: "it's impossible to give you a tracking number", "there's nothing we can do until 15 days later". And finally: "your address doesn't work". Strange indeed since we get hundreds of letters/packages every week week at the exact same address from all major shipping companies without any problem. They are heaping on the excuses to avoid giving a full refund. "

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FFP
Verified
5/5

2006-01-18

"This is the second time I ordered ink cartridges from them. The orders shipped the same day, arrived by Priority Mail, nicely packed. I was sent the tracking numbers as soon as they were shipped. The quality of the BCI-24 black is very good; almost the same as Canon's and the price is 5 times less.

Once I had to cancel an order that had already been charged, and they sent me an e-mail not only confirming that they had canceled the order, but also asking me if there is anything else they can do.
"

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Verified
5/5

2005-12-03

"This is absolutely the best merchant to purchase generic inkjet cartridges from. Low prices & fast shipment. I have ordered cartridges for Canon and Epson; never had a problem with any cartridge. Prices are approximately 1/6-1/8 of OEM ink."

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Verified
5/5

2005-10-28

"Had an shipping-cost inquiry before placing the order, got an email back within 24h. Good prices, quick delivery (got my order 4 days later). Can recommend them and will definitely shop there again."

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Verified
5/5

2005-09-18

"I had never purchased from this company before and was a little hesitant about the quality of their “compatible” ink and ordering from a company I had heard little about. I placed my order Tuesday and it arrived Saturday, nicely packed, containing everything I ordered along with a detailed invoice. The compatible/remanufactured black ink cartridge I tried out has worked great so far, with no noticeable quality difference from the printer-brand cartridges I was previously using. The company also sent an email saying when the order was about to ship, along with a tracking number. I’ll definitely purchase ink from this company again, and recommend abacus24-7.com to anyone else looking to save a buck or two on ink without sacrificing print-quality.

Bottom line – good prices, good product, good packing, and prompt delivery
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Variety of brands and products offered
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Ease of ordering online
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Verified
1/5

2005-09-13

"Here's the email I received after waiting a week to contact them about my order:

Thank you for your recent order. Due to an unusually large response, we are temporarily out of stock of the item(s) listed above. Additional quantities are on order and we expect them soon. Your order will receive priority upon receipt in our warehouse, and we expect to be able to ship your order very soon. We are very sorry for the delay, and assure you that we are making every effort to speed your order to you.
We apologize for any inconvenience this may have caused.

Regards,
Abacus
sj

This will be my LAST order. I may try to cancel it as well. It was for approx. $130!!!!
"

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Verified
5/5

2005-09-08

"Website easy to navigate. Order shipped quickly. Ordered black ink only for the first order, and had no problem as far as compatibility. Print quality as good as OEM."

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Verified
1/5

2005-07-30

"Arghhh! Never again! I called Abacus 24-7 on the phone to place an order for ink for my Canon s9000 photo printer. They tried to redirect me to their web site, (even though their website says "CALL IN AN ORDER :Our customer service representatives are available to take your order and answer any questions. Monday - Friday 9:00 AM to 5:00 PM PST)
The woman finally consented to take my order but then quoted a different price than the one on the web page. It turned out that she was trying to switch me to another similar item instead of the one that I had requested. (I had given her their own number to id the product.) She told me that the item that she had switched me to was a much better deal and only a few dollars more. I looked at the item online and saw that it was more cartridges but not all of the ones that I needed. (I was buying "photo" ink for producing quality photographs.)I showed her the difference and she switched to the price posted. Then, after she took my card information she said it was not taking and they would have to call me back to confirm the order. No one called but several days later I saw the transaction on my card. The ink arrived and I used two colors with the rest factory ink. I noticed that the yellow had a dark red cast to it, darker than the factory ink. The yellows in the picture turned out orange instead of yellow and there was banding in the yellow area. (I switched back to another cartridge that I and it returned to normal.) I called and left a message with their customer service but no one every called. I finally got ahold of a rep and they set up an RMA. I shipped with a confirmed delivery. I got confirmation from USPS but when I called them, they said it had not been checked in. (This was 2 days after I had received delivery confirmation.) The woman that answered the phone said that it might be in some boxes that had not been checked in and IF it was there it would be processed that day. Three days later and counting, I still don't have the money credited to my account. UPDATE, they finally refunded my purchase amount but I had to eat the shipping on both ends. Not a company that I would recommend.
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Verified
5/5

2005-05-03

"The best online experience EVER! I ordered some ink for my printer from this company. The total for 6 brand new cartridges was under $13. (That's not a typo). I figured it was worth the money to try them out. I got the ink in 3 days; popped in one of the new cartridges and started making beautiful prints. PLEASE BUY FROM THIS COMPANY! THEY ARE FAR AND AWAY THE BEST!!"

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Verified
5/5

2005-03-28

"Abacus 24-7 Private Store is the BEST place to order ink cartridges on-line. I ordered re-manufactured color ink for my HP OfficeJet G85 and the package came in a padded envelope via USPS in 2 days from AZ to CA (orderd on Monday, received on Wednesday). The available selection at Abacus is large, the quality is outstanding, and the shipment was very prompt. Previously, I had ordered from 123inkjet.com and their ink cartridge is subpar (and slightly more expensive) than the cartridges available on Abacus. The only problem with the company is its lack of communication but it didn't exactly matter since the shipment arrived so quickly.

Overall, I am VERY happy with this company and I would recommend this company to anyone looking to buy cheap ink cartridges (retail or re-manufacturered).
"

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Is easy to do business with
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Verified
5/5

2005-03-23

"My second order from these folks. First rate product & Shipping."

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Verified
5/5

2005-03-18

"Ordered a dozen Epson and Canon cartridges Tuesday -- they were delivered to Ohio via priority mail Friday. I have not yet used any of the cartridges, but they look to be well made and very well packaged. Name on the box is OA100. The box also carries the ISO9001 logo."

Detailed Review Benchmark + -
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Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-02-10

"I bought from them off a recommendation of a friend. I ordered the items and I didn't hear anything for about a week or so. Then I think that's when the package shipped. I received the item in a nice big box in beautiful packaging.

I ordered generic cartridges for my Canon IPX4000. Acortech 24-7 has the BEST prices on the web, hands down. I haven't used them yet (printer is new) but I'll post again when I get the chance.

"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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