"Excellent service, and price. Wonderful customer experience, and super super fast shipping. 100% would buy from again."
"The customer representative I spoke to was very polite and accommodated me for free express shipping code which I had missed while placing my order."
"Very knowledgeable on the lens I am purchasing, plenty of information available. Great prices and great customer service. "
"Very fast response to on-line order. Personally checked to verify my order. Excellent price."
"Very kind representative. Very pleasant. "
"The person that helped me was Roy Rivers. He was really friendly and now I am going to buy more things from Abe's of Main just because their customer service was excellent."
"Did not order what I intended, so I had to cancel the order. Was able to get a full refund and $50 gift card. Better customer service than I expected."
"Salesman was very knowlegable and helpful. Helped after the sale with a delivery problem, outside of his control. Really cares about his customers. Product, a Samsung Curved screen 65" 4k TV was outstanding at a great price."
"Excellent customer service and super fast shipping. Great company to deal with and what really impressed me was that you can actually talk to a person who cares and tries to rectify any problems. Highly recommend this company."
"Going to write a short review for Abe's of Maine. From previous reviews I don't know if the company cleaned up their act or if I just got lucky.
Since tax refunds are out I decided to get a TV for my room. I was looking at the 50" Vizio but based on the product reviews I wanted something more middle ended, so I went for the 50" LG LB6300. I saw this TV on Amazon for $580 and foolishly I thought it would stay that price. I checked again the next week ready to make my purchase and the TV moved up to $699 finding out that's the normal retail price on every store. Wanting to find a good deal after seeing this TV being $100 off and missing it I simply searched for this TV model on google shopping. I saw the TV for $495 on Abe's of Maine and jumped on it right away.
After placing my order I googled the business and found many horrible reviews about bait and switch and unauthorized charges being made. When I placed my order I was send an invoice within seconds, so everything seemed fine to me. While reading these reviews I figured out a few methods Abe's of Maine uses to try and get more money out of people. One being the "We Can't shop to your zip code we need more money" Another being "Commercial model of the TV we will sell you residential for more" another being just an out right cancellation of their order and the last being unauthorized charges being made.
After preparing myself off the bad reviews I called the company before they could email me asking me to call them. Was on hold for a few minutes someone picked up and transferred me right away this is where I was expecting the commercial TV thing to be brought up and sure enough someone named Jeff picked up saying I had the commercial TV and I simply stated that they don't make this specific model in commercial. He chuckled and said fine I'll send you what you ordered have a good day. I didn't know what to expect at this point so I waited it out three days.
Three days later my card was still not charged and the order process didn't change. I called again and was transferred to someone else Joe I think. I'm pretty sure this was the same exact person, but I really didn't care for that. I questioned my order and when it would ship and he said it was shipping out today and our conversation ended. I didn't believe him. Hours later I got a confirmation email on my order again but this time the order number was different but it was the same item and price. Following that email I got an email from UPS themselves saying I had a package coming. I inspected the tracking number and it said the box was 50 pounds so the package seemed legit. I was still worried expecting to get a broken TV or something entirely different.
The package came in three days got it on a Monday, so it only took Abe's of Maine three days to ship my TV out and three days for UPS to get to my house. It required an Adult Signature. Being worried from all the reviews I actually took a camera out and recorded the unboxing process so I couldn't get screwed over. It came in this huge brown box with tons of air and padding very nicely packaged. Inside the big brown box was the actual retail TV box matching my size and model number. The TV came brand new factory sealed as promised on the site and works flawlessly. I am very happy with my order and happy getting such a good deal. I didn't get the mounting bracket, but I don't care for that at all.
To sum this up I was scared off of all the reviews left about this business and worried myself taking all these steps and expecting the worst, but nothing bad happened at all product came 100% new. I don't know if I got lucky or the business has cleaned up their act or if the people writing these horrible reviews just got super butt hurt about someone trying to squeeze more money out of them. The TV moved up on their site after I got it from $495 to $999. Very happy with purchase."
"Great experience with Abe's of Maine. Their prices for the item I was looking for were far lower than competitors. So much so that I wanted to wait and be sure we got a quality product (by testing it out for a while) before posting a review. Customer service was great, fast shipping, and the item is great. Will definitely order from Abe's of Maine again and recommend this retailer to others."
"BAIT AND SWITCH! Even though I messaged them and told them that I knew how the "Japan or Chinese model" scam works they still attempted to upsale me to a USA model instead of giving me what they advertised on their website. That means that they will tell you the model you ordered is a "japan" model that comes without accessories and that you need to spend hundreds more to get the product you want. CLASSIC! Don't be fooled!"
"Very friendly and knowledgeable staff. I called them on a Sunday to ask a technical question about a product and they called me back with an answer - what a service! Very friendly and nice agents to talk too. I have bought from Abes before and will do again in the future."
"very polite and informative. not pushy."
"Extraordinary customer service! They called to verify my order and bumped it up, shipping it immediately. Roy, the rep, could not have been more courteous."