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Verified
5/5

2014-10-12

"This is the second time I have purchased from Abe's of Maine in line. I've been very satisfied with their products and service each time. Morris in customer service was very helpful and accommodating and they have great prices! Would highly recommend."

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Verified
5/5

2014-10-08

"I bought a Canon lens on this website fast reliable service. The following day I received a phone call from a guy named Jeff. He told me that I had just missed a promotion for an upgrade for my shipping and said that he would upgrade it for me for free. This is a great website and has great costumer service would buy more thing from this site in the future"

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Verified
5/5

2014-10-08

"Great customer service. Received a phone call just to make sure the product I ordered would be compatible with what I needed."

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Verified
1/5

2014-10-07

"BEWARE OF THEIR LOW PRICES AND TERRIBLE CUSTOMER SERVICE.
Save some time and don't bother buying any of import models that are $200 cheaper than anywhere else, because they don't have a warranty.
They were just trying to lure you in so their awful salespeople can call you and treat you like crap, hang up on you and have multiple people never call back.
"

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Verified
5/5

2014-10-07

"Awesome seller! Even upgraded my shipping at no extra cost! Thank you and I will come back if I need more electronics SOON! "

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Verified
5/5

2014-10-07

"Jeff Stevens upgraded my shipping; thanks!"

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Verified
5/5

2014-10-07

"very satisfied with the product and customer service provided"

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Verified
1/5

2014-10-03

"Everyone please be ware that Abes are scammers.
Try getting a TV from them (which will be approximately $300 cheaper than elsewhere). Next day you will receive a phone call from them saying that this is a "commercial" version and the "retail" version will cost you "just $300 extra - great deal!!", the "free" mount wont fit and the one that will will cost you another $100. You get the idea. Decide for yourself if you want to do any business with them.
"

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Verified
4/5

2014-10-03

"Ordered a imported lens, the price was good (saved more than $100) and I was ok with no warranty. Abe's salesperson called me and said I could order the USA Lens for a little less than $75 increase. Using a credit card that doubles a manufacturers warranty, I decide I would do it. They increased the price of the lens on the order, but did not change the part number. A white box showed up in the mail (imported lens), so now I'm waiting to see how they respond to their error.

Talked to Frank in Customer Service, they offered me the option to exchange, return the lens, except a 3 year warranty, or refund the difference between the import cost and the USA cost. I accepted the refund, which is what I originally wanted to do. Given the outcome, I would consider Abe's of Maine as a possible source for a future need.

They shipped it quickly.
It arrived well packed.
The product works as intended.

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Update 24 hours later.... No credit posted to my credit card. Promised to credit me after the phone call. I sent a reminder yesterday afternoon to Frank in customer service.

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Update 72 hours later.... Credit card company shows a credit for the amount specified in my conversation with Fred. I'm a satisfied customer.
"

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Verified
5/5

2014-10-02

"I was pleasantly surprised to receive a phone call from Jeff Stevens concerning my Canon Lens order from Abe's of Maine. He double checked that it was the right lens for my camera. He also corrected that I didn't check to receive speedier delivery at no extra cost.
I was quite upset placing the order since the lens stopped working just after my Canon warrantee ran out. I also have a PO Box problem on package deliveries so he also corrected that problem.
I have found Abe's to be a great company to deal with.
"

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Verified
5/5

2014-10-02

"Roy was very helpful with my purchase of a Canon lens for my Canon eos digital camera. He offered me a coupon to bring the price down so I could get the better lens"

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Verified
5/5

2014-10-01

"Jeff Stevens was very nice and considerate, I will def do business here again!"

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Verified
5/5

2014-10-01

"Ordered 65 inch Samsung TV from Abe's of Maine. Good price. Most impressive was the assistance I got from Jeff. He made several calls to ensure an early delivery within a tight timeframe. unfailingly polite. I got the sense that the rest of the operation offers a similar nice experience, but for me, I'm going to ask for Jeff on my next purchase."

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xtu
Verified
5/5

2014-09-30

"I am extremely happy with the canon lens ordered. I did not know that I could get the next-day delivery, but Jeff at Abes of Maine took the time to call me and let me know that he had changed the shipping method for me! This is completely beyond my expectationi. I have shopped extensively at Tigerdirect, newegg, amazon and other online vendors and have never received such treatment. Thank you Jeff and others at Abes of Maine for providing such excellent price and service!"

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Verified
4/5

2014-09-29

"Great Price\offers & Good Service. The support provided was very good and polite in all aspects of interaction I had with them."

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